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Modern Marketing

‘The transformation of banks into lifestyle brands is the transformation of the card into a lifestyle product’: Challenger banks turn to custom packaging as next step in customer journey

With so many challenger banks popping up, digital banking solutions are struggling to stand out.
How challenger banks package their cards could be key to staying memorable and top of wallet.

Rivka Abramson | February 23, 2021

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Modern Marketing, Partner

Over the next five years, businesses that excel at creating tailored experiences and communications stand to capture $2 trillion in revenue.
Despite recognizing personalization's value, only 50% of organizations have established dedicated personalization teams with proper expertise. Learn how businesses can realize topline benefits from finetuning their personalization programs across four key dimensions: culture, resources, processes, and effectiveness.

Rabab Ahsan | June 03, 2025

Artificial Intelligence, Innovation, Lending, Modern Marketing

Today's micro case studies focus on two CUs: First, how Commonwealth Credit Union is using Gen AI to improve lending intelligence. And secondly, how Duke University Federal Credit Union is using the tech for enhanced marketing content creation.
Both case studies show us how limited resources and budgets are driving small CUs towards Gen AI adoption.

Rabab Ahsan | April 08, 2025

Modern Marketing

Plaid's growth has served as a catalyst for the firm's recent rebrand. The new look showcases their expanded capabilities, reach businesses beyond fintech, and forge stronger connections with both B2B and B2C customers.
In their rebrand, Plaid maintained their recognizable logo but updated most visual touchpoints by incorporating elements inspired by paper money and historical figures like Benjamin Franklin and Abraham Lincoln.

Rabab Ahsan | March 11, 2025

Modern Marketing, Payments

Rebrands are difficult but when done right they can deeply impact how firm's communicate their identities and value to their audiences as well as improve the bottom line by deepening recognition and connection with customers.
Explore why Wise decided to rebrand, what the firm changed, and how it rallied its teams to reach the branding finish line.

Rabab Ahsan | February 04, 2025

Designing new products, Future of Investing, Modern Marketing, The Quarterly Review

In this edition, we check back in with Acorns' Seth Wunder about how his plans to distill market research done by the firm into product development panned out.
Wunder breaks down how the firm has been enhancing its current product suite by focusing on GoHenry, and shares plans to release a new app for its Acorns Early product.

Rabab Ahsan | November 12, 2024