Library, Partner

The Identity Proofing Guide: A practical hands-on review of user experience in leading solutions


Email a Friend

The Identity Proofing Guide: A practical hands-on review of user experience in leading solutions

As customer onboarding has moved increasingly to online channels -- especially via mobile devices -- the need for identity proofing solutions has grown rapidly in many sectors, particularly within financial services. 

By 2023, identity proofing will play an integral role in onboarding workflows for 85% of organizations -- an increase of 30% from today.

In response to the demand, a wide range of identity proofing solution providers have emerged. Organizations seeking to adopt identity proofing into their business operations face a confusing landscape, with a wide range of potential vendors and solutions to choose from. 

Identity proofing is inherently a customer-first service. And yet, user experience (UX) is often an under-appreciated aspect of the design of document-centric identity proofing solutions. 

The best solutions seek to balance all of the drivers of UX, depending on the nature of the risks they are helping clients to manage. How skillfully the UX of identity proofing solutions is designed can have a significant impact on the final outcomes of any digital onboarding process, and ultimately business results.

That’s why we created this guide: to help business leaders understand the UX elements of identity proofing solutions, and to ensure that end-customer user experience is given a sufficiently high priority.

Read this insightful guide to hear from senior banking executives about the importance of UX when selecting technology partners. Get a deep-dive hands-on review of six leading identity proofing solutions, and a glimpse of the emerging identity landscape.

Download the guide to learn all about: 

  • What identity proofing is, including key features of solutions
  • Why UX in identity proofing matters more than ever
  • Hands-on UX analysis of six selected solutions from around the world 
  • A look ahead to the future of identity proofing

Download the guide now.

0 comments on “The Identity Proofing Guide: A practical hands-on review of user experience in leading solutions”

Partner, Podcasts

‘Getting the model right’: How Regional Finance balances customer-centricity and fraud prevention in digital lending

  • In this episode of the Tearsheet Podcast, Regional Finance explores credit modeling in the digital lending landscape, focusing on the balance between serving customers and preventing fraud.
  • We speak with Chris Martin, head of product management at the $1.5 billion consumer lender, and with Argyle's Matt Gomes, who leads the firm's data and tech efforts in banking and lending.
Zachary Miller | September 21, 2023
Partner, Payments

The opportunities and evolution of the consumerization of B2B payments

  • B2B payments are slowly but surely following in the footsteps of consumer payments, becoming faster and more secure.
  • Visa, with solutions like Visa B2B Connect, is leading the way in streamlining cross-border transactions and improving efficiency, enhancing the business payment experience.
Darren Parslow, Visa | September 18, 2023
Partner, Podcasts

Navigating the future of digital banking: A conversation with Deloitte’s Nick Cowell

  • Join Nick Cowell, Deloitte Partner, as he discusses the digital banking landscape in North America and how traditional banks are adapting to meet evolving consumer demands.
  • Explore the changing dynamics of the banking industry and learn about the rise of digital neobanks, evolving customer expectations, and the critical success factors for incumbent banks in a digital-first world.
Zachary Miller | September 14, 2023

Empowering people and connecting communities through remittances

  • The remittance industry has evolved, reaching $800 billion in 2022, benefiting immigrants and their families with near real-time, transparent transactions.
  • Digital remittances, supported by Visa Direct, offer cost-efficiency and financial inclusion, but infrastructure challenges in some regions persist, highlighting the need for wider participation in building global digital networks.
Visa | September 13, 2023

Temenos: How SaaS for BaaS is putting banks back in charge

  • Many incumbent financial institutions fail to capture the BaaS opportunity, because of constraints imposed by their legacy monolithic IT architectures.
  • Temenos’ open platform for composable banking caters to an array of use cases. From product engines and financial crime, to payments and origination that enables banks or license holders to not only run their own business but also provide BaaS to brands with the same underlying platform.
Temenos | September 12, 2023
More Articles