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Member Exclusive, New banks

‘We’re in a constant beta state’: How Citizens Bank is adapting to the post-Covid needs of young consumers

Citizens Bank is targeting a younger demographic of customers with its national, digital offerings.
That means rethinking its branch network and upgrading its products and services to match the needs of the modern consumer.

Ismail Umar | September 29, 2021

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Designing new products, Member Exclusive, New banks

Discover how this digital banking newcomer is creating a customer-focused experience while achieving impressive financial milestones.
From eliminating fees to 24-hour support and comprehensive financial tools, Jenius Bank's strategy prioritizes customer confidence while developing innovative technology to serve as customers' central financial hub.

Rabab Ahsan | April 29, 2025

New banks

A quarter into 2025, Lili, a small business banking platform, is exploring a more fluid approach to global expansion.
Lili’s international move involves pulling entrepreneurs into the US SMB banking ecosystem, giving them a pathway to start and manage their businesses stateside.

Sara Khairi | April 03, 2025

New banks, Path to growth

Grasshopper has recently grown its talent pool by bringing on four new executives to fill key roles in startup banking, embedded finance, product management, and SMB/SBA lending.
We look at how team building is intertwined with Grasshopper’s growth strategy and its growth trajectory two years post-relaunch.

Sara Khairi | September 26, 2024

New banks

As investment service Stash matures, it's made a series of key hires in the C-suite.
CMO Jackie Stern joins Stash as the firm works to scale its username, expand its product sets, and move into the next stage of its growth.

Zachary Miller | February 28, 2024

New banks

2023 wasn't the best year for traditional banks, but were neobanks any better off?
Hear from Chime and Panacea Financial about the challenges they faced in 2023 and what they think the new year will hold.

Rabab Ahsan | January 04, 2024