PayPal is building infrastructure to connect merchants to AI shopping platforms like ChatGPT and Gemini through a single integration, positioning itself as the layer between commerce and conversational AI.
The company argues this could level the playing field for small merchants by shifting discovery from ad-driven search to AI recommendations based on product fit.
U.S. Bank was recognized as 'Best Bank for SMBs' at this year’s Tearsheet SMB Finance Awards.
Kristen Link, SVP and Product Lead for Business Customer Journeys and Delivery at U.S. Bank, explains how the super-regional bank supports SMBs across cash flow, payments, and daily operations.
Mladen Vladic, FIS's Head of Product, Payment Networks, discusses why capturing share of mind matters more than share of wallet, and how partnerships with Apple and Built are extending loyalty beyond traditional banking touchpoints.
The $124 trillion generational wealth transfer represents both opportunity and threat for banks, and AI will transform loyalty programs faster than most realize, with autonomous decision-making tools reshaping how institutions segment portfolios and personalize offers.
