22 August 2017

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Designing new products, Member Exclusive, The Customer Effect

Gen Z’s new financial playbook: Not just digital, but guided

  • The old financial services formula of early capture, single-product selling, and assumed lifetime loyalty is beginning to crack.
  • This shift is giving rise to a new form of financial trust among Gen Z, combining digital ease with real-world guidance.
Sara Khairi | December 04, 2025
Podcasts

Why venture capital infrastructure is finally getting automated

  • The manual processes that used to require lawyers, fund administrators, and accountants to set up private investment vehicles can now be handled by software in days instead of months.
  • Sydecar's founder explains how standardizing legal documents unlocked automation across the entire investment lifecycle, and why major banks are now acquiring platforms to bring private market access to retail investors.
Zachary Miller | December 03, 2025
Banking

Side hustles, mental health, and mobility: Banking for a new generation

  • Gen Z's banking priorities diverge from tradition, requiring banks to rethink how they assess creditworthiness, structure products, and communicate value.
  • We explore how a major regional player is strategizing to support Gen Z throughout their lifetime and analyze where banks can do more.
Rabab Ahsan | November 25, 2025
10-Q, Member Exclusive

Klarna’s American drive and SoFi’s crypto comeback

  • Klarna and SoFi may be landing different kinds of blows, yet both remain firmly in the fight for meaningful growth.
  • Their trajectories reveal broader lessons for fintechs and banks.
Sara Khairi | November 24, 2025
Business of Fintech, Member Exclusive, SMB Finance

Putting small businesses first: AI, trust, and the human side of finance

  • At this year’s Money 20/20, conversations went beyond payments and embedded finance to how technology can truly support America’s smallest businesses.
  • Two fintechs shone in the discussion: Hello Alice, which aims to make capital more accessible, and Bluevine, a banking platform tailored for SMBs and sole proprietors. Different strategies, same focus -- putting SMB owners first.
Sara Khairi | November 20, 2025
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