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‘We want to get to a segment of one’: Inside Citi’s 5 year plan for digital

  • Citi's digital channels have spiked in usage since the beginning of the pandemic.
  • The consumer bank's chief digital officer Mike Naggar shares where he's headed with technology.
Zachary Miller | October 20, 2020
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‘We want to get to a segment of one’: Inside Citi’s 5 year plan for digital

 

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