Member Exclusive, New banks

9 insightful things overheard at Tearsheet’s 2021 Convergence Conference

  • Tearsheet's Convergence Conference set the tone on how banks, investment and payment firms, and fintechs are planning their product roadmaps.
  • It's clear that the trend of rebundling the bank will continue, as we see the emergence of super apps.
close

Email a Friend

9 insightful things overheard at Tearsheet’s 2021 Convergence Conference

Tearsheet’s Convergence Conference last week generated a lively discussion around the trajectory of financial services toward the emergence of super apps. FIs and fintechs are expanding their products and services to address more of their customers’ financial needs. As fintechs rebundle the traditional bank, banks themselves are also expanding into new lines of service (many frequently with the help of fintech partnerships). We’ve compiled some of the most memorable sound bites for you here.

“Generally speaking, a lot of people are focused on the button, not necessarily all the stuff that has to happen to make the button come to life. I think we took everybody on this journey of what it takes to bring this button to life. And I think that was eye opening for a lot of people.” — Rohan Amin, chief product officer, Chase, on the firm’s move to an agile environment.

“Digital transformation is not simply about digitizing something — digital business transformation is all about fundamentally transforming yourself to be relevant in an age that is increasingly digital.” Nigel Vaz, CEO, Publicis Sapient on how successful companies navigate digital business transformation.


This content is available exclusively to Tearsheet Outlier members.

Tearsheet Outlier information and signup Missing out? Subscribe today and you’ll receive unlimited access to all Tearsheet content, original research, exclusive webinars and events, member-only newsletters from Tearsheet editors and reporters and much more. Join Outlier now — only $49/mo. Already an Outlier member? Sign in to your account

0 comments on “9 insightful things overheard at Tearsheet’s 2021 Convergence Conference”

Outlier OpinionsMakers

Member Exclusive, New banks

Banking Briefing: Will WFH become a thing of the past?

  • Banks are pushing to get employees back in the office – but what will that do for their efforts to attract tech talent?
  • Meanwhile, gender inequality is alive and well in the banking industry. Here’s what one bank is doing to try and solve that.
Rivka Abramson | September 12, 2022
New banks

Are neobanks still considered disruptors?

  • Neobanks include thousands of companies seeking to disrupt banks across different customer segments and products.
  • As the digital transformation unfolds throughout the financial services industry, there will be a role for all types of service providers, including brick-and-mortar institutions.
Lindi Miti | September 02, 2022
New banks

Timberland Bank offers a savings program that pays customers to learn about finances

  • Integrations don’t have to be a painful, dragged out process if the right people are involved.
  • Paying people for learning about their finances can improve financial wellness and customer engagement.
Rabab Ahsan | September 01, 2022
Member Exclusive, New banks

Banking Briefing: All about branches

  • In a world of Web2s, Web3s, and Web-what-have-yous, a bank’s physical presence can almost feel passé.
  • But despite their decline in numbers, branches still very much play a role in banks’ success – from improving accessibility to getting in front of more consumers’ eyes.
Rivka Abramson | August 30, 2022
Member Exclusive, New banks

Banking Briefing: Offering personalized banking in an inflationary environment

  • As the financial situation takes on darker hues for consumers, personalization takes on a whole new dimension.
  • Here's what one neobank is doing to offer personalized services when times are tough.
Rivka Abramson | August 15, 2022
More Articles