While traditional banks and credit unions have adopted a "slow and careful" approach to generative AI, limiting deployment to back-office operations, fintech companies like Shopify are taking radically different paths by integrating AI throughout their entire organizations and customer-facing products.
CEO Tobias Lütke's leaked manifesto reveals a mandatory AI-usage policy that affects everything from employee performance reviews to resource allocation, but this aggressive approach highlights unresolved challenges around error management, equitable implementation across organizational hierarchies, and the need for proper safeguards in this new paradigm of AI-augmented work.
European firms are scaling globally, with a growing focus on the US B2B BNPL market. Among them, Two is gearing up for a North American launch this year.
Two’s product lineup remains largely the same across the markets it serves, but it aims to localize its product suite for North American customers upon launch. We explore how.
Ex-Stripe Emily Luk created Plenty to help couples manage finances together, and the firm has recently seen 8x growth in users.
When building Plenty Luk prioritized right talent, adapted the firm's business model to cater to its consumer demands, and is helping couples address emotional money topics through the firm's blog, newsletter, and podcast.
Citi's Global Head of Fintech Sales Chafic Haddad, shares insights on the bank's fintech strategy, revealing how the bank prioritizes partnering for the long term.
He shares how Citi enables fintechs to expand beyond home markets, plays the role of both provider and co-creator, and leverages its network across 90+ countries.
The BaaS landscape has been turbulent for sometime, in today's story we recap at the major hurdles like regulations and narrowing partner bank network in 2024.
We will also take a look at how these challenges were solved by partner banks and fintechs and what strategies and trends may emerge in the industry in the new year.
