Banking

Big banks conclude 2023 earnings with glimpses of triumphs and an increasing array of challenges

  • Big banks still find themselves surrounded by repercussions of past strategic decisions and other developments driven by recent changes.
  • The far-reaching reverberations of the 2023 bank failures negatively impacted big banks in multiple facets and made a significant dent in their Q4 earnings.
close

Email a Friend

Big banks conclude 2023 earnings with glimpses of triumphs and an increasing array of challenges

Wall Street banks have kicked off the official earnings season for the final quarter of 2023. As the closing quarter inherently offers insights into the financial trajectory of these institutions throughout the year, big banks still find themselves surrounded by repercussions of strategic decisions made earlier [hint: Citi] and other major developments driven by recent changes.

Some have disclosed upcoming big initiatives expected to transpire over the next two years. For instance, Citi has announced a phased implementation of job cuts spanning this period, while Bank of America will be strategically channeling investments into technology in various capacities.

Anticipation builds as the Federal Reserve has signaled a forthcoming reduction in borrowing costs with a targeted rate of 4.6% by the end of 2024. This may lead to three rate cuts throughout the year should inflation continue its descent. While the Fed’s intention for a soft landing may bring a sense of optimism to the mortgage market, stock market, investors, and the broader economy, banks will have to offer loans at a lower interest, which could eat into their net interest incomes they have been enjoying over the recent quarters.

However, Citi’s Jane Fraser, Morgan Stanley’s Ted Pick, and JPMorgan’s Jamie Dimon share the belief that ongoing inflation will likely transition into this year, too, potentially leading to a more persistent Fed stance and an extension of higher interest rates.


subscription wall for TS Pro

0 comments on “Big banks conclude 2023 earnings with glimpses of triumphs and an increasing array of challenges”

Banking, Member Exclusive

For U.S. Bank, embedded finance was step one. The self-reinforcing model is step two.

  • U.S. Bank is focusing on three levers: speed of integration, intelligence of response, and depth of embedding in decision flows.
  • The strategy sets up a self-sustaining cycle: usage grows from integration, data flows from usage, and products evolve in near real time.
Sara Khairi | April 09, 2026
Banking, Data, Member Exclusive

What a bank-client relationship looks like when banks control the data behind the UX

  • Client–bank relationships have long revolved around a destination model: clients log in, navigate dashboards, export data, assemble insights. Grasshopper Bank is rewriting that dynamic by moving from a destination to a ‘layer’.
  • The digital bank has launched its MCP server to bridge a critical gap: letting clients use modern AI tools with their financial data without sacrificing banking security or control.
Sara Khairi | April 02, 2026
Banking, Member Exclusive

Why fintechs are transitioning from partners to principals in banking

  • The wave of charter filings in the first quarter of 2026 underscores shifts in fintech business and regulatory dynamics.
  • Direct supervision by banking regulators is demanding, but fintechs increasingly see it as offering greater operational certainty than fragmented licensing and partner oversight.
Sara Khairi | March 19, 2026
Artificial Intelligence, Banking, Banking as a service, Innovation

Truist’s Dontá Wilson: ‘Innovation without empathy is empty’

  • Truist's Dontá Wilson leads 20,000 teammates across digital channels and 1,900+ branches, and he's reimagining both.
  • He breaks down Truist's insight-driven branch model, real AI deployments, and why innovation without empathy is empty.
Zack Miller | March 04, 2026
BNPL, Creating win-win partnerships, Embedded Finance, Member Exclusive, SMB Finance

How embedded BNPL optimizes cash flow for SMBs: Inside the Intuit-Affirm partnership

  • The Intuit-Affirm partnership embeds BNPL directly in QuickBooks invoices, transforming accounting into a real-time decision layer.
  • In the new fintech partnership model, platforms manage workflows and customers while specialists handle the decision layer to drive scalable results.
Sara Khairi | February 26, 2026
More Articles