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Artificial Intelligence

The Race in Generative AI: Understanding the players, the game, and how it will affect financial services

From ChatGPT to Amazon's Bedrock, here is a who's who of Generative AI and how it is being used in the financial industry.
Before we really get into knowing the names in Generative AI, we will have to step back into history to meet the father of modern computation.

Rabab Ahsan | May 19, 2023

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Artificial Intelligence

In an era where companies are quickly embracing AI, Grasshopper Bank is integrating it thoughtfully, emphasizing accuracy over speed.
With a particular emphasis on generative AI, Grasshopper is applying AI in areas where it can add tangible value without replacing human judgment. We break down how.

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Artificial Intelligence, Payments

In this deep dive, we explore the role of Amex’s newly formed Frontier Research Team — where it sits within the organization and how it helps surface emerging AI use cases.
We also look at the team’s learning culture, and the tools and resources that empower its data scientists to stay sharp, inquisitive, and continuously evolving.

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Artificial Intelligence, Innovation, Lending, Modern Marketing

Today's micro case studies focus on two CUs: First, how Commonwealth Credit Union is using Gen AI to improve lending intelligence. And secondly, how Duke University Federal Credit Union is using the tech for enhanced marketing content creation.
Both case studies show us how limited resources and budgets are driving small CUs towards Gen AI adoption.

Rabab Ahsan | April 08, 2025

Artificial Intelligence

Fintech leaders share visions for AI-driven innovation and digital transformation in 2025.
Their insights reveal how technology is reshaping financial services while addressing privacy and regulatory challenges.

Aaron Singer | April 04, 2025

Artificial Intelligence, Banking, Podcasts

Bank of America's Hari Gopalkrishnan dives into how the bank developed its digital assistant and how its role has expanded over the years.
On the show, Hari speaks about the challenges the firm faced when building Erica and then takes his sights to the future, giving us a never-before-seen look at how one of the biggest banks in the industry is thinking of Gen AI.

Rabab Ahsan | April 01, 2025