PayPal is building infrastructure to connect merchants to AI shopping platforms like ChatGPT and Gemini through a single integration, positioning itself as the layer between commerce and conversational AI.
The company argues this could level the playing field for small merchants by shifting discovery from ad-driven search to AI recommendations based on product fit.
U.S. Bank was recognized as 'Best Bank for SMBs' at this year’s Tearsheet SMB Finance Awards.
Kristen Link, SVP and Product Lead for Business Customer Journeys and Delivery at U.S. Bank, explains how the super-regional bank supports SMBs across cash flow, payments, and daily operations.
Mladen Vladic, FIS's Head of Product, Payment Networks, discusses why capturing share of mind matters more than share of wallet, and how partnerships with Apple and Built are extending loyalty beyond traditional banking touchpoints.
The $124 trillion generational wealth transfer represents both opportunity and threat for banks, and AI will transform loyalty programs faster than most realize, with autonomous decision-making tools reshaping how institutions segment portfolios and personalize offers.
Newline by Fifth Third’s Tom Bianco aimed to improve the firm’s products, client experience, and brand awareness in April.
In this edition, he is back in The Quarterly Review spotlight to report 3 AI-powered launches, 5 dashboard enhancements, and how his technical team came to the forefront in Money 20/20 to represent the firm’s value.
Goldman’s acquisition of Innovator boosts its scale in a fast-growing corner of public markets, nudging the firm away from the revenue swings.
Goldman’s Asset Management is gradually evolving from a peripheral role in the firm’s trading and investment banking operations to a key growth engine.