5 May 2020

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AI Innovation, Artificial Intelligence, Banking, Innovation

Citizens’ CIO on the ethos that led the bank into the cloud and beyond

  • Citizens CIO Michael Ruttledge explains how the bank modernized by moving entirely to the cloud.
  • Ruttledge discusses cloud migration, AI deployment strategy, and building an innovation-driven organizational ethos.
Rabab Ahsan | February 24, 2026
10-Q, Member Exclusive

Banking: AI, automation, and the rise of digital-first scale

  • From AI agents at Goldman to automation at Truist and lean growth at Nubank, the contours of a modern banking model are emerging.
  • Banks are rethinking human-machine cooperative roles and new ways to scale.
Sara Khairi | February 23, 2026
Member Exclusive, Numbers with Narrative, Policies & Playbooks

Open banking’s paywall era – and what it means for banks, fintechs, and policy in 2026

  • Financial innovation doesn’t follow a straight path. When it swerves, the clash between ideals and economics comes into focus.
  • With data volumes surging and regulatory clarity still elusive, a harder question is emerging: If access to financial data is commercialized, how “open” is open banking – and who ultimately bears the cost?
Sara Khairi | February 19, 2026
Banking, Banking as a service

Affirm’s move to become a bank signals a reconfiguration for the BaaS industry and beyond

  • Affirm and major fintechs are applying for bank charters to eliminate sponsor dependencies and improve economics.
  • The shift from fintech-bank partnerships to direct competition calls into question legacy institutions' longtime market dominance.
Rabab Ahsan | February 17, 2026
10-Q, Member Exclusive

Why some major banks are bringing embedded finance in-house

  • Capital One’s Brex acquisition exemplifies a broader shift: incumbent banks reclaiming embedded finance as a core competency.
  • A small group of major banks is taking embedded finance in-house, leveraging scale to assert control over risk, economics, and strategic differentiation.
Sara Khairi | February 16, 2026
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