BNPL,
Member Exclusive,
Who owns the customer
- Affirm began 2026 on the front foot.
- The recent moves by the BNPL firm point to an overarching strategy: expanding from consumer checkouts into B2B distribution and institutional control.
Sara Khairi | March 05, 2026
Artificial Intelligence,
Banking,
Banking as a service,
Innovation
- Truist's Dontá Wilson leads 20,000 teammates across digital channels and 1,900+ branches, and he's reimagining both.
- He breaks down Truist's insight-driven branch model, real AI deployments, and why innovation without empathy is empty.
Zack Miller | March 04, 2026
10-Q,
Member Exclusive
- 'Everything Exchange' reflects Coinbase’s ambition to be a one-stop financial platform.
- Outgrowing its crypto exchange roots brings Coinbase fresh regulatory, competitive, and market challenges.
Sara Khairi | March 02, 2026
BNPL,
Creating win-win partnerships,
Embedded Finance,
Member Exclusive,
SMB Finance
- The Intuit-Affirm partnership embeds BNPL directly in QuickBooks invoices, transforming accounting into a real-time decision layer.
- In the new fintech partnership model, platforms manage workflows and customers while specialists handle the decision layer to drive scalable results.
Sara Khairi | February 26, 2026
AI Innovation,
Artificial Intelligence,
Banking,
Innovation
- Citizens CIO Michael Ruttledge explains how the bank modernized by moving entirely to the cloud.
- Ruttledge discusses cloud migration, AI deployment strategy, and building an innovation-driven organizational ethos.
Rabab Ahsan | February 24, 2026
