Payments,
The Quarterly Review
- In today's story, the spotlight is on a PayPal executive with three decades of payments experience.
- Paypal’s Pomeroy walks us through his ambitions for platform unification and supercharging the firm’s value added services and partnership impact.
Rabab Ahsan | January 13, 2026
10-Q,
Member Exclusive
- The crossroads of legacy banking and modern fintech brings a simple yet critical question: what powers lasting value for banks?
- Investors are moving past the “bank vs. fintech” debate and focusing on how well payments fit into a sustainable funding model.
Sara Khairi | January 12, 2026
Banking,
Blockchain and Crypto,
Member Exclusive
- Crypto’s resurgence and regulatory clarity in 2025 prompted a handful of banks to experiment in the space rather than sit on the sidelines.
- This piece looks at what that early engagement may foreshadow for institutional money movement in 2026.
Sara Khairi | January 08, 2026
Member Exclusive,
The Quarterly Review
- Last year, Van Cleave set out to strengthen discovery processes and elevate design's presence across departments, learning that breakthroughs come from embracing unexpected customer behaviors and treating constraints as opportunities.
- Her team delivered measurable impact through "the Quad" partnership model and refined discovery workflows, achieving a 39% conversion boost and 24% no-show reduction on the Meeting Scheduler redesign, while reducing customer complaints by 10% and making discovery a cultural expectation across Chase.
Rabab Ahsan | January 06, 2026
Podcasts
Zachary Miller | December 22, 2025
