payments Archives - Page 7 of 17

December 8, 2025July 27, 2026

What’s Left in the Shadows: How 90-year-old Webster Bank punches above its weight by combining purpose with profitability

A storied beginning and a forward-looking purpose

In 1935, with $25,000 borrowed from friends and family, Harold Webster Smith founded the First Federal Savings and Loan Association of Waterbury, Connecticut, to help people build homes during the Great Depression. His vision was that banking should serve the people around you, not just the bottom line.

*Webster Bank founder Harold Webster Smith (right) makes the bank’s first loan to Joe Baltrush in December 1935 on the steps of his Waterbury home at 114 Chambers Street. Source: Webster Bank*

The organization was later renamed Webster Bank when it went public in 2002 and converted to a national commercial bank in 2004, enabling broader service offerings while largely preserving its regional identity.

Today, Stamford, Connecticut, serves as its headquarters, but its branches extend from suburban New York to Rhode Island and Massachusetts, giving it a solid regional footprint.

Webster Bank (NYSE: WBS) remains true to its ethos: serving communities across the Northeast while moving billions of dollars of healthcare payments and powering fintech platforms behind the scenes.

Webster Bank’s evolution from a local thrift to a publicly traded commercial institution reflects a long-term focus. The bank serves clients across three key areas: commercial banking, consumer banking, and healthcare financial services.

In today’s 10Q edition: What’s Left in the Shadows, we shine a light on the less-talked-about publicly traded names in the industry that do their own thing but remain integral to the banking ecosystem.

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November 24, 2025July 27, 2026

Klarna’s American drive and SoFi’s crypto comeback

Klarna and SoFi: Betting big on credit and crypto

If fintech competition were a boxing ring, Klarna and SoFi are trading very different kinds of punches, but both are very much in the fight for meaningful scale.

Case Study 1: Klarna — Stretching the BNPL muscle in the US

Recent move: Klarna struck a deal with Elliott Investment Management to sell up to $6.5 billion in US “Fair Financing” loans over the next two years. These are not short-term, no-interest BNPL loans — they’re fixed-term installment loans, with Klarna retaining underwriting and servicing duties.

Why it matters:

Capital efficiency — By selling receivables under a forward-flow agreement, Klarna frees up balance sheet capacity to issue more loans.

Scalable risk management — Rather than raising debt or equity, this structure allows Klarna to grow its credit book without taking on too much risk upfront.

US-centric growth — Fair Financing is growing faster in the US than globally (Klarna disclosed GMV up 244% in the US, vs. 139% globally over the past year).

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November 17, 2025July 27, 2026

The fintechs that refuse to stand still

The trajectories of Robinhood, Upstart, and LendingClub highlight the broader fintech trends heading into 2026

The latest round of earnings from Robinhood, Upstart, and LendingClub reads less like a scoreboard and more like a temperature check on what fintech even means now. Each firm, in its own way, is evolving past the product it was born with – the trading app, the AI-driven lender, the online credit marketplace – and chasing something harder: resilience.

But how they’re getting there couldn’t look more different.

Robinhood: From trades to everything

Robinhood’s early years were about giving retail traders a seat at the table, but its recent quarters have been about building a whole new table.

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November 10, 2025July 27, 2026

The Loyalty Flywheel: How Truist is turning its new business card into a relationship engine

Why Truist’s new business card isn’t really only about the card

As competition for SMB loyalty intensifies, financial institutions are rethinking where the first touchpoint begins. Increasingly, that entry point isn’t a checking account or a loan – it’s a card.

Truist’s recent launch of its Business Premium Visa Infinite card fits squarely into that evolution. The super-regional bank is using the card as a relationship anchor: a gateway into an ecosystem of payments, working capital, and treasury solutions built around how small businesses operate.

Chris Ward, Head of Enterprise Payments at Truist

“It’s not just a credit product — it’s a relationship anchor,” says Chris Ward, Head of Enterprise Payments at Truist. That framing reflects a broader shift in banking strategy: away from transactional products and toward integrated, ecosystem-driven relationships where a card becomes both a data engine and a loyalty bridge.

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October 27, 2025July 27, 2026

Steering $10 Trillion Daily: JPM Payments’ Global Head of Technology on payments, AI, and leadership

Inside the mind of a Payments Technologist Leader

Payments is an industry that rarely stands still, and Sri Shivananda has spent enough time in its trenches to know how fast the ground can shift. Now Global Head of Payments Technology at J.P. Morgan Payments, his reflections on leadership and innovation cut through the usual hype.

Shivananda’s career – from PayPal and eBay to one of the world’s largest banks – gives him a long view of how payments and its underlying tech have evolved. What he’s watching closely today: how real-time payments are setting new expectations, how AI is starting to reconfigure workflows, and why building inclusive teams matters if any of that is going to work at scale.

Here’s my full conversation with him on what it takes to build in a rapidly evolving landscape.

Sri Shivananda, Head of Technology at J.P. Morgan Payments

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November 5, 2025May 14, 2026

How Wix built payments, checking, and capital for 293 million users

Although every company is becoming a fintech now, Wix didn’t set out to do so – the firm’s entry into financial services started from observing what millions of small business owners actually needed when building their online presence. For Amit Sagiv and Volodymyr Tsukur, co-heads of payments at Wix, the path to serving these SMB customers well was paved through financial products: Wix had to take the payment infrastructure it had built for itself and transform it into tools that could help merchants manage their businesses.

The foundation was already there. Wix had developed sophisticated billing systems to support its freemium model, accumulating deep expertise in payment routing, risk management, and global processing. “We built tremendous payment capabilities,” Sagiv explained. “The billing manager of Wix wanted to take that offering and build a service for our users.”

What started as a small project evolved into a comprehensive financial platform serving businesses across the globe. The company now processes over $3 billion per quarter with a team of 160 people, covering payments, checking accounts, and capital lending.

Listen to the podcast to hear how a chance collaboration between Wix’s billing team and gateway developers turned into a fintech operation processing billions quarterly. Sagiv and Tsukur discuss why they deliberately avoided becoming a full-fledged bank, and how website data reveals creditworthiness before transaction history does. It’s a conversation that dives deep into what it means to be serving SMB customers digitally and how firms can do embedded finance right.

Watch the full episode

Listen to the episode

Tearsheet Podcast · How Wix built payments, checking, and capital for 293 million users

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Read the whole transcript (for TS Pro subscribers)

Building a commodity

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October 20, 2025July 27, 2026

The Quarter Wall Street Changed Gears: Banks move on from rate-driven growth to mapping out what’s next

The industry is starting to act like rate tailwinds are no longer guaranteed… because they’re not.

Main takeaways from today’s Edition: Big banks are expanding their focus from a credit-first approach to infrastructure-focused moves.

A few of this week’s notable earnings highlights:

J.P. Morgan Chase: $14.4B in Q3 profit; payments revenue up 13% YoY, leaning on network scale and capital discipline.

The Bank of New York Mellon: $1.34B in profit; fee income dominates, signaling its growing role as the institutional back office.

Citigroup: $3.8B in profit; treasury and trade solutions up 7% YoY as its restructuring tilts toward core transaction banking.

Writer’s Take:

Infrastructure is the new growth engine. Some of the biggest US banks are shifting their bets from lending booms to owning the financial plumbing.

The common thread among all three of these major banks is prioritizing payments, servicing, and transaction flows over pure lending growth.

Trendline points to fee-based revenue resilience, operational efficiency, and a race to own the rails of global finance. Less talk about rate windfalls, more about rails and recurring flows.

For the better part of two years, the story of America’s largest banks has been consistent: net interest income swelling on the back of higher rates, resilient consumers, and sturdy balance sheets. But Q3 2025 marked a different pattern.

This quarter was about how the biggest financial institutions are deliberately repositioning themselves for a landscape where rate tailwinds alone may no longer do the heavy lifting.

The headline numbers from J.P. Morgan Chase, The Bank of New York Mellon, and Citigroup were strong, but the subtext was even solid: strategic capital deployment, infrastructure modernization, and measured credit vigilance are now front and center.

This quarter, Wall Street stopped coasting on macro and started working on what comes after it.

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October 14, 2025July 27, 2026

What U.S. Bank, BNY, and Nvidia understand about the future of money

The infrastructure race no one’s talking about

Every era of finance has its kingmakers, besides the big ol’ guys. In the 2000s, it was payment processors. In the 2010s, it was fintech front ends. And now, in 2025, the battle lines are being drawn around the deep infrastructure of money: where it sits, how it moves, and what intelligence governs it.

This week, three very different players, U.S. Bank, BNY, and Nvidia, made moves that, on the surface, belong to different worlds: stablecoins, tokenized deposits, and AI. But taken together, they tell a tale of finance reorganizing around infrastructure that can scale and survive regulatory and market pressure. Institutions that understand this are positioning themselves early.

U.S. Bank: Taking a seat in the engine room of stablecoins

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October 6, 2025July 27, 2026

After the Pop: Klarna’s first month as a public company

The IPO glow — and the hard part that comes after

For a company built on the promise of ‘buy now, pay later,’ Klarna took its time when it came to the stock market. Two decades after its founding in Stockholm, the fintech finally rang the bell on the New York Stock Exchange this September under the ticker KLAR, pulling off the largest IPO of 2025 (as of today). Shares priced at $40 and quickly surged, pushing Klarna’s valuation near $20 billion — a head-turning debut that restored some shine to one of fintech’s most scrutinized names.

However, its first month on the market has been a mix of optimism, scrutiny, and the realities of life as a listed fintech: steady user and revenue growth, exciting product launches, but also the weight of losses, competition, and investor pressure.

We look at what Klarna is doing after going public. The deeper question now, in fact, isn’t whether it belongs on Wall Street, but how it plans to thrive there.

Stats that map the arc from startup to public company

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September 29, 2025July 27, 2026

Why Affirm’s most important product isn’t BNPL at checkout (alone) anymore

The story of how Affirm found its second growth engine

Big announcements are often greeted with fast fanfare, but sometimes clues of fintech’s evolution and a company’s growth roadmap are tucked inside quarterly filings. That’s the case with Affirm’s Q4 2025 results, which came out at the end of August.

The earnings figures were notable: $876 million in revenue, up 33% year-over-year, a swing to $69 million in net income, and Affirm’s GMV growth year-over-year was about 43%, from $7.2 billion to $10.4 billion in Q4.

Given how often Affirm has been boxed in as a BNPL (buy now pay later) pure-play, the move into sustained profitability on its own could have carried the story. This time, though, the detail worth dwelling on was buried in the product data, and how a specific product is emerging as Affirm’s second growth engine. The first growth engine remains BNPL at checkout.

The product in focus is the Affirm Card, which has steadily grown over the past five years since its launch. It’s a debit card that lets users decide whether to pay upfront or make payments over time, all managed through the Affirm app.

In the recent earnings, Affirm card GMV more than doubled, up 132% to $1.2 billion. Active cardholders nearly doubled, reaching 2.3 million, and in-store spend increased by 187%. These are beyond just signs of adoption; more like Affirm turning its card into a core payments habit. With early AdaptAI deployments driving an average 5% increase in GMV for adopting merchants, you get a picture of the fintech doing more than selling installments. Affirm is moving into an infrastructure that merchants, especially SMBs, can build on.

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