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How AI is changing customer engagement

Anticipating your customer needs at any time.

Swooping in with the right message in the right environment.

The marketer’s dream is finally being realized in a new wave of intelligent customer interactions. Sure, navigating a world of chatbots would feel like a game of whack-a-mole, but these AI personalities only scratch the surface of marketing’s impressive, predictive potential.

Download the guide to learn how AI is changing customer engagement

This guide lays out:

•How cognitive analytics is bringing the power of analytics to everyone, no comp-sci degree required.

•Examples of organizations ahead of the game and pushing boundaries.

•What predictive AI means to the future of the industry– and to your job.

And much more. Download the guide to learn how AI is transforming customer engagement

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Kasisto’s Zor Gorelov on the future of conversational banking

  • Kasisto's Zor Gorelov knows AI and conversational banking are the future of finance.
  • On this week's podcast, we discuss how his firm helps banks achieve scale without opening another branch location.
Kasisto | November 02, 2017
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For healthcare marketers, combating compassion fatigue is critical

  • Marketers have a role to play in helping to offset the decline of empathy in our healthcare system.
  • Establish an empathic framework for social and digital media engagement, first by listening to patients' emotional experiences.
Imre | October 23, 2017
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Five ways to close the gender gap in fintech

Brandeis University | October 04, 2017
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Can fintech’s mono-solution providers survive?

Brandeis University | July 13, 2017
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FinTech is changing your life, and you don’t even know it

Brandeis University | May 01, 2017