Capital One wins the Money Experience Bracket Challenge, named most innovative bank by Tearsheet readers

  • Over the past month, Tearsheet ran a contest for readers to vote for the most innovative bank.
  • Capital One edged out Ally, USAA, and US Bank to win top billing.

Email a Friend

Capital One wins the Money Experience Bracket Challenge, named most innovative bank by Tearsheet readers

Out of a field of 64 of the top banks in the U.S., Capital One was named the most innovative bank by Tearsheet readers.

Our final four included 2 highly contested matchups that pitted Ally Bank against Capital One and US Bank against USAA. Capital One and USAA prevailed and then faced each other in the finals. Capital One was ultimately crowned the winner of the tournament.

Voters voted for banks according to three criteria:

  • What financial institutions are leading the digital transformation?
  • Who offers the best customer experience?
  • Who is developing the best tools and services for customers?
Capital One wins most innovative bank

Over the past month, we've been running the Money Experience Bracket Challenge. Sponsored by MX, this contest has helped our readers take a break from the difficulties we’re all facing and focus on something wholesome and fun. Our readers were given the opportunity to vote for their favorite banks in head to head matchups.

The response was overwhelming: hundreds of entries and emails from employees and institutions thanking us for this initiative.

There were also prizes given away to participants, including six AirPods and an iPad Pro. Congratulations go out to James Anderson, executive vice president, commercial products at Mastercard for winning the Final Round's iPad Pro. And congratulations to Mary Ellen Georgas-Tellefsen, cxo/svp digital strategy & innovation at OceanFirst Bank for winning the Final Round Apple AirPods.

The top four financial institutions will also receive a lot of love from Tearsheet.

  • An interview on the Tearsheet Podcast
  • A free individual subscription to Outlier, Tearsheet’s exclusive membership ($600 value)
  • A free ticket to attend the next Tearsheet event (DataDay 2020, June 2-4, 2020)

The winning bank or credit union will additionally receive:

  • An enterprise subscription to Outlier, Tearsheet’s Exclusive Membership Club ($6,000 value)
  • Automatic enrollment into Tearsheet’s new Outlier OpinionMaker Program (priceless)

0 comments on “Capital One wins the Money Experience Bracket Challenge, named most innovative bank by Tearsheet readers”

Lending, Sponsored

The evolution of Lending as a Service and what it means for business banking

  • Most bankers tend to think of LaaS only in terms of automating borrower applications and onboarding, credit decisioning and loan processing, i.e. loan origination.
  • Today, LaaS is evolving to represent much more than that. Increasingly, LaaS is being leveraged to improve banks’ servicing and portfolio management capabilities as well.
Rapid Finance | February 16, 2023
Sponsored, The Customer Effect

Voice of the Customer: How “active listening” drives meaningful consumer engagement

  • Successful bankers act on feedback from their customers in relation to in-person or digital experiences, as consumers hold the key to improving how financial institutions conduct day-to-day business.
  • Today’s consumers have very little patience for financial institutions that do not place them at the center of the customer journey. Ignoring feedback from critical customer journey key points can drastically impede customer acquisition and retention.
Argo | January 19, 2023
Banking, Sponsored, The Customer Effect

How one bank is successfully building deeper customer relationships through digital customer engagement

  • Despite the gains in convenience and capability that digital channels offer, bankers and their customers are missing the relationship aspect of banking. People still want to connect with people.
  • Banks are now shifting their thinking beyond simple “digital transformation” toward “digital customer engagement” and how to leverage the digital channel to support more meaningful customer interactions.
Agent IQ | January 03, 2023
BNPL, Sponsored

How financial institutions can design a balanced BNPL solution

  • Current BNPL solutions have been better at facilitating the "buy now" part than fulfilling the "pay later" aspect.
  • Financial institutions have access to valuable insights that they can use to better understand consumers and tailor BNPL solutions to their specific needs.
equipifi | December 19, 2022
Data, Sponsored

How marginal improvements in data strategy can yield tremendous results

  • The truth is brutal: data is hard, and most people don’t understand it.
  • Here's how marginal improvements to a company's data strategy can have a profound impact.
Quantalytix | December 14, 2022
More Articles