Running an SMB
Do SMBs lean toward specific financial service providers, and can they manage multiple relationships effectively?
- SMBs are keen on adopting new technologies but how prepared are they to embrace technological advancements?
- Senior executives across different financial firms including TD Bank, Bank of America, Intuit, Amex, and Visa gather their perspectives based on their interactions with SMBs.
I recently explored how financial firms are recognizing SMBs’ growing interest in investing in AI and digital payment solutions to address their challenges.
This leads to a variety of questions about SMBs’ capabilities:
- Although many SMBs are keen on adopting these technologies, how prepared are they to embrace technological advancements?
- What types of financial services providers are they leaning toward?
- And, can they effectively handle relationships with multiple financial service providers simultaneously?
To unpack these questions, I reached out to senior executives across different financial firms including TD Bank, Bank of America, Intuit, American Express, and Visa to gather their perspectives based on their interactions with small and medium-sized businesses.
SMBs are early adopters of tech, but they want simple tools
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