Gaurav Mittal, Executive Vice President of Ethoca, a Mastercard company, shares that customers want to more tools when it comes to post-purchase tasks like cancellation and budgeting, but the industry has so far struggled to meet this need.
Mittal's experience shows that merchants and banks build deeper relationships with their customers and save on operating costs, when they strategically leverage the banking app to help customers stay on top of their money through tools like digital receipts and subscription management.
As virtual credit cards rapidly gain traction in the B2B payment industry, businesses must adapt to meet buyer preferences while managing the challenges these cards present.
With North America’s virtual card market projected to grow significantly, sellers need to find ways to streamline virtual card acceptance or risk losing valuable customers to competitors.
The global volume of chargebacks has significantly increased over the last five years. But what’s causing the uptick?
Merchants, issuers, and acquirers within the payments ecosystem can come together to create more cohesive and smoother payment experiences to cultivate greater customer loyalty, mitigate chargebacks, and reduce operational expenses, benefiting all involved.
Visa unveils its new Subscription Manager solution to simplify the complex landscape of recurring payments in the subscription economy.
Kathleen Pierce-Gilmore, Visa's global head of Issuing Solutions, provides insights into this innovative tool designed to give cardholders better control over their subscriptions.
