The Customer Effect

Why U.S. Bank wants to sell you a car

  • U.S. Bank's new car buying experience demonstrates one way the bank is trying to approach business from a more customer-centric approach, rather than a product-based one
  • A partnership with AutoGravity allows U.S. Bank to keep its brand front and center of the shopping experience, rather than waiting in the wings for customers to come to them when they need financing
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Why U.S. Bank wants to sell you a car

 


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Podcasts, The Customer Effect

‘Having a relationship with that next generation is good for banks’ immediate bottom lines’: Greenlight’s Matt Wolf

  • Banks struggle with providing the type of financial education and familiarity younger customers say they want.
  • Greenlight's Matt Wolf joined Tearsheet on stage at our Gen Z Symposium in NYC to discuss how FIs can better serve this younger demographic.
Rabab Ahsan | April 01, 2024
The Customer Effect

US consumer optimism (finally) moves the dial on spending habits but high earners are an outlier to this shift

  • With macroeconomic conditions showing signs of improvement, consumers are re-evaluating and adjusting their spending habits following a challenging period.
  • However, consumers earning above $100,000 annually are facing their own financial hurdles, with nearly half (48%) living paycheck-to-paycheck as of January.
Sara Khairi | March 07, 2024
The Customer Effect

The great Gen Z + financial services podcast recap

  • We had some great people join us to talk about Gen Z and financial services on the Tearsheet podcast over the past few months.
  • Now we are rewinding the tape to explore what leaders from Capital One, Bank of America, Greenlight, Klarna, and more had to say on the topic.
Rabab Ahsan | January 17, 2024
Member Exclusive, The Customer Effect

What financial goals are Americans prioritizing as they kick off 2024?

  • Breaking from the norm, this year's resolutions prioritize financial goals over the usual focus on healthy eating and exercise.
  • While overcoming debt continues to be a primary focus of consumers, they are currently tackling the ongoing challenges of commencing the new year on more sound financial footing.
Sara Khairi | January 03, 2024
Podcasts, The Customer Effect

How Gen Z likes to get paid with Amex, Wise, and DailyPay

  • Does Gen Z have different preferences and behaviors when it comes to getting paid?
  • In this episode of the podcast, we explore topics such as cross-border remittances, early wage access, and the evolving landscape of financial technology and services for Gen Z.
Zachary Miller | December 06, 2023
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