Banking executives at Temenos Americas 2025 revealed AI has moved from theoretical discussions to real deployments with surprising successes and practical challenges.
The Florida forum exposed a critical truth: banks succeeding with AI aren't those with biggest budgets, but those mastering rapid execution.
We have all heard that Gen AI is a transformative force, but why does nobody talk about the harms may befall us through this technology?
In this article, we breakdown how technology provider concentration and conflict of interest can impact firms, and how hallucinations and bias can negatively affect customers and employees.
While most banks hesitated on generative AI, JPMorgan Chase led early adoption with three major back-office use cases boosting employee productivity.
Chase's strategy emphasizes learn-by-doing training, rigorous ROI measurement, and preparing data infrastructure for firm-wide AI integration across 450+ proofs of concept.
Krish Swamy, Citizens' Chief Data and Analytics Officer, joins the show to discuss data driven Gen AI implementation, cultural management, risk, and governance.
Swamy shares how the bank thinks about choosing its partners, measures ROI on AI implementations, and how a strong data infrastructure serves as the foundation for Citizens' Gen AI strategy across call centers, software development, and cloud migration.
Discover how this digital banking newcomer is creating a customer-focused experience while achieving impressive financial milestones.
From eliminating fees to 24-hour support and comprehensive financial tools, Jenius Bank's strategy prioritizes customer confidence while developing innovative technology to serve as customers' central financial hub.
