BILL is embedding AP payments directly into major ERP and payroll platforms, turning fragmented SMB finance stacks into one seamless workflow with an 8M-business network behind it.
New AI agents are slashing manual work in tax form collection and reconciliation by 80%+, part of BILL's bigger bet on becoming the financial infrastructure layer for the "Fortune 5 Million."
As banks weave AI into their customer experiences, many are looking for ways to translate years of customer data into a more complete picture of each customer's needs and context.
The difference isn't the data itself, but how well a bank makes sense of a customer's context and goals and builds the right response around that.
Bank of America has resisted the urge to use AI as a shortcut to efficiency, a temptation that has driven many companies into expensive and poorly conceived AI investments.
EricaAssist offers the clearest example of Bank of America's data-first AI strategy, with the bank recently enhancing the employee assistant by integrating Gen AI capabilities.
Regions Bank ($155B+ in assets) partnered with Temenos in 2023 to move from its legacy core systems to a SaaS-based modern core, aiming to boost customer responsiveness and offload infrastructure management.
Under Chief Transformation Officer Paul Weiss, the bank is now roughly two years into what could make it one of the first major US banks to complete such a transition.
