Banking

Jack Henry plans to hit the ground running when FedNow launches and 20 FIs are coming along for the ride

  • As the launch FedNow draws closer, technology provider Jack Henry has announced that it is operationally ready to support the system.
  • 20 FIs have joined Jack Henry's pilot and early adopter program. FIs expect multiple use cases to open up with the FedNow launch.
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Jack Henry plans to hit the ground running when FedNow launches and 20 FIs are coming along for the ride

 


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Member Exclusive, SMB Finance

Why banks’ trusted-advisor pitch isn’t landing with SMBs right now

  • For small business owners, banks still have a long way to go: just 7% view their bank as a true strategic partner, according to Grasshopper Bank’s recent survey.
  • A major problem, says Grasshopper's Danielle Kane, is that many banks still see small-business banking as a product category rather than an operating environment with distinct needs.
Sara Khairi | August 13, 2026
Member Exclusive, New banks, Policies & Playbooks

Fintechs want to become banks. Bunq just found out what the OCC expects in return.

  • For fintechs seeking U.S. bank charters, the OCC is asking: Do the management, capital, risk, and compliance infrastructure hold up? And is the institution ready to operate as a bank, not just alongside one?
  • The OCC may be widening the path to a charter, but it’s also raising the bar for proving readiness.
Sara Khairi | August 12, 2026
Banking, SMB Finance

How BILL is becoming the financial backbone of the SMB economy

  • BILL is embedding AP payments directly into major ERP and payroll platforms, turning fragmented SMB finance stacks into one seamless workflow with an 8M-business network behind it.
  • New AI agents are slashing manual work in tax form collection and reconciliation by 80%+, part of BILL's bigger bet on becoming the financial infrastructure layer for the "Fortune 5 Million."
Rabab Ahsan | August 10, 2026
Banking, Member Exclusive

How banks have stopped thinking in products and started thinking in customer journeys

  • As banks weave AI into their customer experiences, many are looking for ways to translate years of customer data into a more complete picture of each customer's needs and context.
  • The difference isn't the data itself, but how well a bank makes sense of a customer's context and goals and builds the right response around that.
Sara Khairi | August 06, 2026
Artificial Intelligence, Banking, Data, Member Exclusive

Before chasing AI, Bank of America wants banks to fix their data first

  • Bank of America has resisted the urge to use AI as a shortcut to efficiency, a temptation that has driven many companies into expensive and poorly conceived AI investments.
  • EricaAssist offers the clearest example of Bank of America's data-first AI strategy, with the bank recently enhancing the employee assistant by integrating Gen AI capabilities.
Javarya Kamran | August 06, 2026
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