Banking executives at Temenos Americas 2025 revealed AI has moved from theoretical discussions to real deployments with surprising successes and practical challenges.
The Florida forum exposed a critical truth: banks succeeding with AI aren't those with biggest budgets, but those mastering rapid execution.
A growing number of institutions are assessing how to deploy Agentic AI systems securely within their established governance structures, as they anticipate a shift toward greater automation in financial services.
Our analysis focuses on financial institutions that have implemented or are planning to implement Agentic AI, as well as the present state of their integration initiatives.
We have all heard that Gen AI is a transformative force, but why does nobody talk about the harms may befall us through this technology?
In this article, we breakdown how technology provider concentration and conflict of interest can impact firms, and how hallucinations and bias can negatively affect customers and employees.
Trust in financial services now means showing customers how AI works, ensuring it treats them fairly, and being upfront about data use.
Industry voices from finance, fintech, and adjacent sectors share how they're approaching the shifting trust dynamic — shedding light on its complexity but also the solutions that are making a real impact.
While most banks hesitated on generative AI, JPMorgan Chase led early adoption with three major back-office use cases boosting employee productivity.
Chase's strategy emphasizes learn-by-doing training, rigorous ROI measurement, and preparing data infrastructure for firm-wide AI integration across 450+ proofs of concept.
