Accessibility, Member Exclusive

How to build a neurodiversity program ft. Wells Fargo

  • Wells Fargo launched its Neurodiversity Program in April 2020, and three years later the program is now going to celebrate its three hundredth employee with 98% retention.
  • How does the Wells Fargo's Neurodiversity Program work and what insights can other FIs glean from Wells’ process? 
close

Email a Friend

How to build a neurodiversity program ft. Wells Fargo

The unemployment rate for the neurodiverse in America is extremely high. 

Analysts estimate that 85% of those on the autism spectrum are unemployed, while the rate for the rest of the population is 4.2%. The biggest roadblocks for many neurodiverse individuals occur during the hiring process, where they have to consider whether or not to disclose that they are differently abled. Why? Because recent surveys show that one-third of respondents would not knowingly hire a person with a learning disability.

Accessibility is not a cool feature that can be tacked onto a product. And commitment to accessibility shouldn’t be limited just to customer-facing touchpoints like bank branches and financial products, but have the potential to become part and parcel of the soul of an organization if it wants to make its products and working environments more equitable. Accessibility is a corporate value, and institutions like Wells Fargo are trying to ensure it also becomes a part of its corporate culture.

Wells Fargo launched its Neurodiversity Program in April 2020, under the sponsorship of the company’s Chief Information Officer, Saul Van Beurden, and with the goal of counteracting stigma to make inclusive hiring possible. And three years later the program is going to celebrate its three hundredth employee with 98% retention over the life of the program.

So how does the Neurodiversity Program work and what insights can other FIs glean from Wells’ process? 

Wells Fargo’s roadmap


subscription wall for TS Pro

0 comments on “How to build a neurodiversity program ft. Wells Fargo”

10-Q, Member Exclusive

‘Payroll is one of the most direct and impactful entry points for embedded finance’: Green Dot’s Crystal Bryant-Minter on the firm’s embedded finance strategy

  • Green Dot's rapid! is wiring earned wage access and real-time payouts into Workday’s payroll and HCM systems.
  • Green Dot sees payroll and payouts not just as an end in themselves, but as the on-ramp to embedded finance at scale.
Sara Khairi | September 15, 2025
10-Q, Member Exclusive

What’s left in the shadows: The Oklahoma institution that grew by keeping its head down

  • In today’s 10Q edition: What’s left in the shadows, we shine a light on the less-talked-about publicly traded names in the industry that do their own thing but remain integral to the banking ecosystem.
  • One of these shadow giants is BOK Financial [BOKF]. Founded in 1910, this Oklahoma-born institution has spent more than a century weaving itself into the economic fabric of the Midwest and Southwest.
Sara Khairi | September 08, 2025
10-Q, Member Exclusive

Citizens sharpens its open banking edge with a new API design

  • Citizens Bank rebooted its open banking API this year, updating the framework for today’s needs.
  • Citizens’ Head of Product Management for Access & Delivery Channels unpacks the launch of the bank’s revamped open banking API framework and the problems it tackles.
Sara Khairi | September 03, 2025
10-Q, Member Exclusive

Chime, SoFi, Nubank: How three different roads are converging into one digital banking paradigm shift

  • The digital banking story in 2025 is a mix of triumph and tension. 
  • In 2024, talk in digital banking centered on neobanks facing higher rates, fading VC, and stiff competition. Mid-2025 shows the outcome: yes, but only a handful.
Sara Khairi | August 25, 2025
10-Q, Member Exclusive

How Coinbase is putting a crypto spin on old-school finance

  • Coinbase, once a Silicon Valley outsider pitching crypto as an alternative to the banking system, is now doing business with the very institutions it was supposed to 'disrupt'.
  • The roles are shifting: banks are moving closer to the chain, and Coinbase is evolving beyond being just a crypto trading platform.
Sara Khairi | August 11, 2025
More Articles