10-Q, Member Exclusive

Apple-Goldman fallout: How to prevent cracks in collaborations

  • We look at how to manage key aspects and avoid pitfalls to keep partnerships strong, based on perspectives from different players in the financial services industry.
  • We'll also delve into the recent twists in one of the most hotly discussed partnerships of late.
close

Email a Friend

Apple-Goldman fallout: How to prevent cracks in collaborations

    Industry players share their strategies for building stronger partnerships


    Common threads run through partnerships in dating, dance, and bank-nonbank collaborations alike. While luck may factor in, thorough research, diligence, clear role definitions, and established boundaries can be crucial to taking effective, tangible steps forward and making these relationships successful.

    Although the financial services industry has its share of bank-fintech partnerships that have faltered, there are also success stories where rivals have evolved into collaborative partners, working together for mutual benefit.

    Over time, every bank or fintech discovers what makes or breaks a partnership for them. This experience of being on both ends of the spectrum leads them to adopt a more cautious and deliberate approach to partnerships. That said, what benefits one organization might not apply to another, as effectiveness varies with the type, nature, and scale of the partnership.

    We look at how to manage key aspects and avoid pitfalls to keep partnerships strong, based on perspectives from different players in the financial services industry.

    We’ll also delve into the recent twists in one of the most hotly discussed partnerships of late.


    subscription wall for TS Pro

    0 comments on “Apple-Goldman fallout: How to prevent cracks in collaborations”

    Member Exclusive, Servicing 2.0

    Amex’s B2B servicing model: Hand-holding through the messy middle of digitization

    • The core philosophy behind Amex’s servicing approach is "relationship servicing," which centers around viewing the entire customer relationship as a holistic journey. 
    • This piece unpacks the inner workings of Amex’s servicing model, the internal teams driving it, and the company’s plans to weave generative AI into the system.
    Sara Khairi | August 28, 2025
    Artificial Intelligence, Member Exclusive

    Why 70% of banks don’t report the outcomes of Gen AI deployments 

    • Major banks like Bank of America, Citizens, and JPMorgan are actively deploying Gen AI tools for employee productivity, but nearly 70% of AI use cases don't have any reported outcomes or measurable ROI.
    • The lack of results stems from difficulty separating Gen AI progress from overall growth, challenges in mapping cost impacts from internal efficiency gains, and an inability to translate the AI hype into consumer and societal impact.
    Rabab Ahsan | August 26, 2025
    10-Q, Member Exclusive

    Chime, SoFi, Nubank: How three different roads are converging into one digital banking paradigm shift

    • The digital banking story in 2025 is a mix of triumph and tension. 
    • In 2024, talk in digital banking centered on neobanks facing higher rates, fading VC, and stiff competition. Mid-2025 shows the outcome: yes, but only a handful.
    Sara Khairi | August 25, 2025
    Member Exclusive, Numbers with Narrative

    Why AI maturity in financial services is as much of a technology story as it is a talent story

    • Millennials, followed by Gen Z, are the most confident with generative AI, with up to 90% saying they’re comfortable using it at work, McKinsey reports.
    • How can leading institutions and their C-suites harness Millennials’ confidence with AI to drive adoption, upskill teams, and stay competitive?
    Sara Khairi | August 21, 2025
    Banking, Member Exclusive

    What happens when the biggest bank starts thinking like a tech firm? The 3 pillars transforming J.P. Morgan’s banking model

    • With every passing year, J.P. Morgan is taking deliberate steps to rearchitect how its financial infrastructure works — internally, externally, and everywhere in between.
    • It’s doing that through three interlocking shifts across three fronts: AI, embedded finance, and blockchain rails.
    Sara Khairi | August 14, 2025
    More Articles