Artificial Intelligence
- Fifth Third is among the traditional banks leveraging AI via its chatbot, Jeanie, to manage customer inquiries and enhance service quality and satisfaction.
- From the AI that fuels Jeanie to the team behind the scenes, we explore how the chatbot came to life — and where it’s headed next.
Sara Khairi | May 01, 2025
Keys to growth
- Financial brands reveal how they balance responsiveness with restraint while staying anchored to core missions during market turbulence.
- These leaders share tactics that leverage uncertainty into opportunities for building deeper audience and consumer trust.
Zack Miller | April 30, 2025
Podcasts
- Venture capital is pivoting from consumer fintech to infrastructure investments as the market matures, as Ryan Falvey's Restive participates in this strategic shift
- Financial startups now face a new reality where compliance, backend capabilities, and contextual integration matter more than flashy consumer-facing applications.
Zack Miller | April 30, 2025
Designing new products,
Member Exclusive,
New banks
- Discover how this digital banking newcomer is creating a customer-focused experience while achieving impressive financial milestones.
- From eliminating fees to 24-hour support and comprehensive financial tools, Jenius Bank's strategy prioritizes customer confidence while developing innovative technology to serve as customers' central financial hub.
Rabab Ahsan | April 29, 2025
10-Q,
Member Exclusive
- Nvidia is quietly becoming one of the influential back-end partners to the financial world’s artificial intelligence (AI) awakening.
- The company is emerging as a key AI infrastructure player, expanding its reach in finance beyond its tech origins. Here’s how.
Sara Khairi | April 28, 2025
