4 June 2019

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10-Q, Member Exclusive

Big Banks, Big Bucks: After a mic-drop Q4 2024, what’s on the menu for Q1 2025?

  • Big banks made a splash last week with their strong Q4 2024 earnings.
  • To keep the earnings streak alive in Q1 2025, FIs might need to refine their strategies — here’s what they could focus on.
Sara Khairi | January 20, 2025
Announcement

Now live: Apply for Tearsheet’s 2025 Awards

  • Tearsheet Awards acknowledge and celebrate the best companies and products in financial services and fintech.
  • Here are our 2025 Awards programs, all open for applications.
Shabih Rao | January 20, 2025
Artificial Intelligence, Banking

Meet ‘Ruth’: TruStone Financial’s rethinks its CX strategy with chatbot

  • What makes TruStone Financial's chatbot, Ruth, a helpful tool for credit union members?
  • We explore TruStone’s hurdles before launching chatbot Ruth, post-implementation results, and areas where the CU can improve.
Sara Khairi | January 16, 2025
Podcasts

Can cryptocurrency and blockchain drive fintech innovation? Stanford’s Lisa Nestor weighs in

  • Looking for insights into how cryptocurrency could impact global finance, including cross border payments, lending and a more inclusive economy?
  • We talk with Lisa Nestor from the Stanford Future of Digital Currency Initiative, who shares how blockchain technology, stablecoins, and digital assets are reshaping financial access and opportunities worldwide.
Zack Miller | January 15, 2025
Banking, Green Finance, Member Exclusive, The Quarterly Review

The Quarterly Review: Citizen’s Rachel Mattes Greenberg on how her team is sprinting to success in order to meet the bank’s $50 billion Sustainable Finance target

  • In April, Citizens' Head of Sustainability Rachel Mattes Greenberg, told me that she and her team were hard at work ensuring the bank meets its $50 billion in Sustainable Finance Target.
  • Her strategy involved launching two ESG reports and helping Citizens' bankers engage high-emitting clients in conversation about sustainability. Now she is here to report how these efforts panned out and where she is expecting to go next.
Rabab Ahsan | January 14, 2025
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