Fiserv is unwinding years of accumulated technology complexity, with CEO Takis Georgakopoulos focused on consolidating platforms and improving execution.
The challenge is making Fiserv’s sprawling infrastructure work better, with its scale and installed base giving it plenty to protect but also raising the stakes of getting the overhaul right.
In Episode 2 of The Editors’ Room, Sara and Zack each pick one trend they think the financial industry is getting wrong – one overhyped and one underhyped.
Sara looks at the fight for primary financial relationships, while Zack makes the case for why bank branches still have an important role to play in an increasingly digital banking landscape.
