20 May 2021

Banking as a service, Embedded Finance, Member Exclusive

A closer look at Citi’s strategy for growing its TTS business in the 2025 BaaS landscape

• Citi continues to build infrastructure through API-driven solutions and deeply integrated partnerships — a strategy that has proven to be a reliable growth engine and a core pillar of the bank’s long-term vision.
• We look at how its Treasury and Trade Solutions (TTS) division is playing a central role in expanding the bank’s footprint in Banking-as-a-Service (BaaS).

Partner Content, SMB Finance

How do you bank the ‘chief everything officer’? KeyBank’s Mike Walters on how SMB customer relationships are shifting from transactions to advice

• KeyBank is transforming SMB banking by becoming a "consultative partner" that eliminates internal silos and follows revenue flows through entire business operations to solve time poverty for "chief everything officer" business owners.
• Learn how KeyBank's President of Business Banking Mike Walters, is expanding beyond traditional banking into strategic advisory services, helping clients optimize operations and sticky business relationships.

Announcement

Announcing the winners of Tearsheet’s 2025 Data Awards

• Tearsheet has named the winners of the 2025 Data Awards.
• We've recognized the leaders, companies and professionals, driving the growth of this exciting industry.

Banking

Banking’s customer experience upgrade finally has a roadmap

• Banks are finally moving beyond "digital-first" to "experience-first" strategies, with successful institutions reducing business onboarding from weeks to minutes.
• The secret sauce isn't bigger tech budgets but teams who understand customer frustration firsthand, building empathy-driven solutions that create "moments of magic" rather than just digitizing existing processes.

4dFI global fintech podcast, Podcasts

How Wise captured 25% of Brazil’s cross-border market (and what it reveals about fintech’s future in LATAM)

• While attention focuses on Western fintech markets, the most transformative innovations are emerging in Latin America, where countries like Brazil have built instant payment systems surpassing developed markets.
• Wise's Nadia Costanzo explains how the company captured 25% of Brazil's cross-border market through bank partnerships, revealing a collaborative model reshaping finance.