10 May 2017

4dFI global fintech podcast, Podcasts

Banks or Pipes: Where financial institutions go when agents take over

• AI agents are reshaping financial services, forcing banks to choose between building proprietary models, becoming infrastructure providers, or leveraging trust through partnerships.
• With web traffic down 20-30% and Capital One seeing 55% engagement boosts from AI concierges, the transformation is already underway.

Finance Everywhere, Payments

How payments are becoming modern finance’s most telling signal

• What sparks a financial relationship isn’t a product or an app -- it’s a payment.
• Issues banks once tackled from the top down — cash flow, retention, engagement, growth — are now solved from the ground up, starting with payments.

Podcasts

AI agents are making real financial decisions: Nvidia’s Kevin Levitt on the infrastructure behind Capital One, Visa, and RBC’s live deployments

• Agentic AI has moved into live production at Capital One, Visa, and RBC, with multi-agent systems autonomously executing trades and managing customer interactions.
• Nvidia's Kevin Levitt explains the infrastructure demands and build-versus-buy decisions as banks deploy AI agents handling real transactions.

Business of Fintech

What it actually takes to build a regional fintech hub: The Mass Fintech Hub playbook

• Boston's fintech ecosystem grew 40% year-over-year, but growth metrics don't tell you whether incumbent partnerships actually work.
• Two players inside the Mass Fintech Hub explain what's working, what's not, and why regional banks are betting time on ecosystem building.

10-Q, Member Exclusive

The Loyalty Flywheel: How Truist is turning its new business card into a relationship engine

• In the scramble for SMB loyalty, cards are becoming the new first handshake.
• With its new SMB-focused card, Truist aims to build an interconnected ecosystem that deepens engagement with every use.