In catering to pressing enterprise needs, ad hoc payments may complicate companies' routine invoicing and payroll processes, introducing interruptions.
However, a spike in senders embracing instant payments in ad hoc transactions indicates that a shift toward speedier and more responsive payments is likely underway.
Regional banks like Citizens face a variety of challenges, from high interest rates to rising consumer expectations.
Brendan Coughlin, the bank's Vice Chair and head of consumer banking, joins us on the podcast to discuss how his firm is navigating the challenges and opportunities in this market.
