Deposits vs. Payments – What drives more value for banks today?

    The new banking formula: deposits plus payments


    There was a time when banks and fintechs competed mostly on bells and whistles: smoother apps, faster checkout, appealing rewards. But in the world of public markets and quarterly earnings, functionality gives way to fundamentals. At the intersection of traditional banking and modern fintech lies a simple but growing question: what actually drives sustainable value for banks today?

    Is it the buzz‑worthy growth of payment volumes and new revenue streams – or the old‑school strength of deposit balances and net interest income? The answer isn’t as cut-and-dry as headlines might suggest; it’s a mix of factors.

    Banks that are expanding their deposit base while also focusing on building fee-based revenue, payments, and now blockchain payments are pursuing a hybrid model approach. If executed carefully, this model can strike a balance between stability and growth, keeping deposits at the core while payments support expansion. 

    SoFi is a case in point.


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    The Financial Evolution of 2025: AI, Crypto, and Regional Banking

      Brains, Blockchain, and Backbone: How finance evolved in 2025


      2025 was anything but ordinary. AI evolved from tools to agentic decision-makers. Crypto roared back and shrugged off skepticism to reclaim a seat at the table. And regional banks, long content to play it safe and lurk in the shadows, began experimenting, innovating, and proving they can move differently yet fast.

      As the year wraps up, we zoom in on the standout trends across publicly traded companies I covered this year — and what they signal for 2026.

      Trend 1: AI — How AI found its place in banking, from a back-office helper to a decision-making partner

      2025 began with a mix of fascination and unease around AI in the financial sector. There was a cloud of uncertainty: could AI take over jobs, reshape banking as we know it, or disrupt entire business models? At industry gatherings like the World Economic Forum 2025 at Davos, AI wasn’t just a topic – it was the topic. Panel after panel debated whether AI would be a villain, a tool, or a teammate.


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      Goldman Sachs moves into predictable growth with Innovator acquisition

        The Wall Street incumbent embraces stability over volatility in asset management


        On December 1, Goldman Sachs revealed plans to acquire Innovator Capital Management, a provider of defined-outcome ETFs, bringing 159 defined-outcome ETFs and $28 billion in assets under management into its portfolio. This move underscores where the incumbent bank now prioritizes growth.

        [Defined-outcome ETFs, also called “buffered” ETFs, are exchange-traded funds designed to deliver a specific, pre-set investment result over a defined period. They use options and derivatives to offer upside potential while limiting downside losses.]

        This is a structural pivot. Innovator gives Goldman scale in one of the fastest-growing corners of public markets and nudges the firm a little further out from the revenue volatility that has long defined its dominance. The deal is expected to close in the second quarter of 2026.

        Why Innovator, and why now


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        What’s Left in the Shadows: How 90-year-old Webster Bank punches above its weight by combining purpose with profitability

          A storied beginning and a forward-looking purpose


          In 1935, with $25,000 borrowed from friends and family, Harold Webster Smith founded the First Federal Savings and Loan Association of Waterbury, Connecticut, to help people build homes during the Great Depression. His vision was that banking should serve the people around you, not just the bottom line.

          Webster Bank founder Harold Webster Smith (right) makes the bank’s first loan to Joe Baltrush in December 1935 on the steps of his Waterbury home at 114 Chambers Street. Source: Webster Bank

          The organization was later renamed Webster Bank when it went public in 2002 and converted to a national commercial bank in 2004, enabling broader service offerings while largely preserving its regional identity. 

          Today, Stamford, Connecticut, serves as its headquarters, but its branches extend from suburban New York to Rhode Island and Massachusetts, giving it a solid regional footprint.

          Webster Bank (NYSE: WBS) remains true to its ethos: serving communities across the Northeast while moving billions of dollars of healthcare payments and powering fintech platforms behind the scenes. 

          Webster Bank’s evolution from a local thrift to a publicly traded commercial institution reflects a long-term focus. The bank serves clients across three key areas: commercial banking, consumer banking, and healthcare financial services.

          In today’s 10Q edition: What’s Left in the Shadows, we shine a light on the less-talked-about publicly traded names in the industry that do their own thing but remain integral to the banking ecosystem.


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          Klarna’s American drive and SoFi’s crypto comeback

            Klarna and SoFi: Betting big on credit and crypto


            If fintech competition were a boxing ring, Klarna and SoFi are trading very different kinds of punches, but both are very much in the fight for meaningful scale.

            Case Study 1: Klarna — Stretching the BNPL muscle in the US

            Recent move: Klarna struck a deal with Elliott Investment Management to sell up to $6.5 billion in US “Fair Financing” loans over the next two years. These are not short-term, no-interest BNPL loans — they’re fixed-term installment loans, with Klarna retaining underwriting and servicing duties.

            Why it matters:

            • Capital efficiency — By selling receivables under a forward-flow agreement, Klarna frees up balance sheet capacity to issue more loans. 
            • Scalable risk management — Rather than raising debt or equity, this structure allows Klarna to grow its credit book without taking on too much risk upfront.
            • US-centric growth — Fair Financing is growing faster in the US than globally (Klarna disclosed GMV up 244% in the US, vs. 139% globally over the past year). 


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            The fintechs that refuse to stand still

              The trajectories of Robinhood, Upstart, and LendingClub highlight the broader fintech trends heading into 2026


              The latest round of earnings from Robinhood, Upstart, and LendingClub reads less like a scoreboard and more like a temperature check on what fintech even means now. Each firm, in its own way, is evolving past the product it was born with – the trading app, the AI-driven lender, the online credit marketplace – and chasing something harder: resilience.

              But how they’re getting there couldn’t look more different.

              Robinhood: From trades to everything

              Robinhood’s early years were about giving retail traders a seat at the table, but its recent quarters have been about building a whole new table.


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              The Loyalty Flywheel: How Truist is turning its new business card into a relationship engine

                Why Truist’s new business card isn’t really only about the card


                As competition for SMB loyalty intensifies, financial institutions are rethinking where the first touchpoint begins. Increasingly, that entry point isn’t a checking account or a loan – it’s a card.

                Truist’s recent launch of its Business Premium Visa Infinite card fits squarely into that evolution. The super-regional bank is using the card as a relationship anchor: a gateway into an ecosystem of payments, working capital, and treasury solutions built around how small businesses operate.

                Chris Ward, Head of Enterprise Payments at Truist

                “It’s not just a credit product — it’s a relationship anchor,” says Chris Ward, Head of Enterprise Payments at Truist. That framing reflects a broader shift in banking strategy: away from transactional products and toward integrated, ecosystem-driven relationships where a card becomes both a data engine and a loyalty bridge.


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                Steering $10 Trillion Daily: JPM Payments’ Global Head of Technology on payments, AI, and leadership

                  Inside the mind of a Payments Technologist Leader

                  Payments is an industry that rarely stands still, and Sri Shivananda has spent enough time in its trenches to know how fast the ground can shift. Now Global Head of Payments Technology at J.P. Morgan Payments, his reflections on leadership and innovation cut through the usual hype.

                  Shivananda’s career – from PayPal and eBay to one of the world’s largest banks – gives him a long view of how payments and its underlying tech have evolved. What he’s watching closely today: how real-time payments are setting new expectations, how AI is starting to reconfigure workflows, and why building inclusive teams matters if any of that is going to work at scale.

                  Here’s my full conversation with him on what it takes to build in a rapidly evolving landscape.

                  Sri Shivananda, Head of Technology at J.P. Morgan Payments


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                  The Quarter Wall Street Changed Gears: Banks move on from rate-driven growth to mapping out what’s next

                    The industry is starting to act like rate tailwinds are no longer guaranteed… because they’re not.


                    Main takeaways from today’s Edition: Big banks are expanding their focus from a credit-first approach to infrastructure-focused moves.

                    A few of this week’s notable earnings highlights:

                    • J.P. Morgan Chase: $14.4B in Q3 profit; payments revenue up 13% YoY, leaning on network scale and capital discipline.
                    • The Bank of New York Mellon: $1.34B in profit; fee income dominates, signaling its growing role as the institutional back office.
                    • Citigroup: $3.8B in profit; treasury and trade solutions up 7% YoY as its restructuring tilts toward core transaction banking.

                    Writer’s Take:

                    • Infrastructure is the new growth engine. Some of the biggest US banks are shifting their bets from lending booms to owning the financial plumbing.
                    • The common thread among all three of these major banks is prioritizing payments, servicing, and transaction flows over pure lending growth.
                    • Trendline points to fee-based revenue resilience, operational efficiency, and a race to own the rails of global finance. Less talk about rate windfalls, more about rails and recurring flows.

                    For the better part of two years, the story of America’s largest banks has been consistent: net interest income swelling on the back of higher rates, resilient consumers, and sturdy balance sheets. But Q3 2025 marked a different pattern.

                    This quarter was about how the biggest financial institutions are deliberately repositioning themselves for a landscape where rate tailwinds alone may no longer do the heavy lifting.

                    The headline numbers from J.P. Morgan Chase, The Bank of New York Mellon, and Citigroup were strong, but the subtext was even solid: strategic capital deployment, infrastructure modernization, and measured credit vigilance are now front and center.

                    This quarter, Wall Street stopped coasting on macro and started working on what comes after it.


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                    What U.S. Bank, BNY, and Nvidia understand about the future of money

                      The infrastructure race no one’s talking about


                      Every era of finance has its kingmakers, besides the big ol’ guys. In the 2000s, it was payment processors. In the 2010s, it was fintech front ends. And now, in 2025, the battle lines are being drawn around the deep infrastructure of money: where it sits, how it moves, and what intelligence governs it.

                      This week, three very different players, U.S. Bank, BNY, and Nvidia, made moves that, on the surface, belong to different worlds: stablecoins, tokenized deposits, and AI. But taken together, they tell a tale of finance reorganizing around infrastructure that can scale and survive regulatory and market pressure. Institutions that understand this are positioning themselves early.

                      U.S. Bank: Taking a seat in the engine room of stablecoins


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