Uprise makes entrepreneurial finance simple feat. CEO Jessica Chen Riolfi

Uprise Jessica Chen

Launching a startup is challenging. It becomes even more difficult when tackling personal and business finances that confound entrepreneurs. Enter Uprise, the brainchild of Jessica Chen Riolfi and her co-founders. Uprise offers human-driven financial advisory services embedded into small business (SMB) platforms, like banks or personal finance sites.

Uprise addresses the unique financial needs of entrepreneurs which include dealing with personal and professional cashflow. Jessica has extensive experience from companies like Robinhood, Earnin, Wise, and eBay. This background drives her approach to financial services.

Jessica shares, “Financial advisory, in this context, combines personal and business finances. It helps entrepreneurs make holistic financial decisions.” Lack of personalized financial advisory services at Robinhood inspired the genesis of Uprise, especially for SMBs. Jessica shares a passion for simplifying financial products with her co-founders Chris and Nantha. Together, they work to make financial solutions more accessible, bridging the gap between business and personal finance for small business owners.

Uprise initially targeted Gen Z and millennials but quickly pivoted to focus on older SMB owners. This shift met the growing demand for comprehensive financial advice. It specifically targeted consultants, freelancers, and creators. “The small business world is one where personal and financial lives are intermingled,” Jessica notes. She underscores the intricate needs of her firm’s clientele.

The genesis of Uprise

Uprise emerges from a vision shared by Jessica and her co-founders, Chris and Nantha. They noticed the gap in financial advisory services for SMBs, where personal and business finances often overlap. As Jessica puts it, “We help them make financial decisions. And we kind of ignore the line between business and personal.” This approach recognizes the unique needs of entrepreneurs.

Role of embedded finance in Small Business growth

Embedded finance is at the core of Uprise’s model. It is integrated into SMB platforms and Jessica explains, “Every small business owner interacting with our platform is assigned a human advisor.” This strategy not only builds trust but also addresses the specific financial advisory needs of SMBs. It offers a personalized experience. Jessica highlights the importance of understanding the distinct needs of different SMB sectors.

For example, therapists using the vertical SaaS platform, Heard, prioritize personal relationships. This prompted Uprise to offer more direct communication channels like Zoom calls. “Calls matter a lot to therapists,” Jessica observes. She illustrates Uprise’s adaptability to various client preferences.

Financial planning for entrepreneurs

Uprise has tailored its services to the intricate financial landscapes faced by entrepreneurs. Jessica emphasizes the importance of understanding personal and business finances. She highlights how they are interconnected. She offers advice on entity setup, retirement account options, and mortgage applications. “These are business-related questions, but they very much impact their finances,” Jessica emphasizes. She highlights Uprise’s holistic approach.

Building successful partnerships with SMB platforms

Uprise’s success is intertwined with its partnerships, where Jessica sees a collaborative effort. She notes, “It’s very much a revenue driver for our partners, who are SMB platforms.” Uprise customizes its offerings to meet the unique needs of each platform. This ensures that both partners and end users enjoy their financial advisory services.

The Big Ideas

Uprise focuses on the integration of personal and business finances. “We help them make financial decisions and we kind of ignore the line between business and personal” Jessica explains. She emphasizes the interconnected nature of entrepreneurs’ financial lives.

Personalized financial advisory as offered by Uprise. Jessica states, “Every small business owner who interacts with our platform is assigned to a human advisor.” This ensures that tailored financial advice is adapted to individual circumstances.

Crawl, Walk, Run Approach: “We very much believe in sort of a crawl-walk-run type of embedded approach,” Jessica describes. She highlights Uprise’s phased integration strategy with partners. The purpose is to ensure successful deployment and user adoption.

Uprise focuses on revenue generation for partners. “It’s very much a revenue driver for our partners, who are SMB platforms,” Jessica notes. She highlights how Uprise’s model serves as a revenue generator for its SMB platform partners.

Continuous product evolution is a key attribute of Uprise. “Making sure that our product continues to scale with the new customers coming on board,” Jessica says. She emphasizes Uprise’s commitment to ongoing product development. The aim is to enhance advisor efficiency and meet diverse client needs.

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Tradestreaming Cascade: All the news you need to know (Week of October 30, 2011)

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Every week, I send out an email (free) to my subscribers summarizing the must-see events of the past week. It’s everything about the intersection of technology, social media and investing.

Sign up in the sidebar, at the end of this post, or by going here.

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Investment Products Personal Capital ventures into online advice arena (Investment News) Posted October 30, 2011 Personal capital is taking the traditional advisory model and delivering through the online channel.  Taking aim at the technology-empowered hybrid of DIY investor looking for professional advice. Eliminate leveraged ETFs (Aleph Blog) Posted October 29, 2011 Part of a growing trend rejecting leveraged ETF products, David Merkel believes they should be banned because they don’t provide any long term value. I have never pushed a taxi medallions…on anyone (Metafilter) Posted October 24, 2011 Two taxi medallions sold for over $1m a piece this week.  This posting has links to the current flurry of activity surrounding an asset that’s returned 16% a year for the past 60 years. Continue reading “Tradestreaming Cascade: All the news you need to know (Week of October 30, 2011)”

Tradestreaming users like new format of my newsletter (do you?)

If you haven’t noticed recent changes (or are not yet subscribed) to my weekly newsletter (Sundays), it appears that some recent tweaks to the format are being well received by the rest of us.

The point of my weekly email is to help you quickly get a feel for all the cutting edge news and analysis impacting today’s serious investor.

I’ve begun adding more links/news and categories including:

  • investment products
  • social media, technology and investing
  • investment strategies and research
  • the financial advisory business
  • investor behavior

You can see an example here and subscribe here.

By the way, I didn’t just randomly pick the new categories above — I’ve spent a lot of time thinking about how investors learn to become better and how this information breaks down into categorization.

The changes have resulted in a slightly higher open rate (how many people are opening my weekly message) and and almost double the numbers of clicks on links. I take that as a good thing.

 

Are you reading my weekly Tradestreaming newsletter? What do you think — do you like the changes?

What would you like to see more of from me?  Let me know in the comments below.

Tradestreaming Cascade: The News You Need To Know (Week Of October 8, 2011)

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Every week, I send out an email (free) to my subscribers summarizing the must-see events of the past week. It’s everything about the intersection of technology, social media and investing.

Sign up in the sidebar, at the end of this post, or by going here.

You’ll get your 1st issue on Sunday.:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Investment Products

Evaluating Vanguard’s new LifeStrategy Funds (Oblivious Investor)
Posted October 5, 2011

Taking a slightly different tack with their pre-packaged retirement funds, Mike Piper seems to like the lower pricing and inclusion of international in the index firm’s fixed allocation funds.

Social Media, Technology and Investing

How to aggregate news like a pro (SmartBlog on Media)
Posted September 30, 2011

I wish I were Matt Drudge.  But I’m not.  This article provides concrete advice for those publisher looking to provide value by aggregating content — something Tradestreaming friend Meb Faber requested in his call for curated research offerings.

The Power of Facebook and the Launch of Personal Capital (AdvisorGo)
Posted Oct 5, 2011

Weekly AdvisorGo podcast (I’m a co-host) looks into how Facebook changes affect advisors using Facebook and the recent launch of a startup with big plans for online delivery of financial services.

Continue reading “Tradestreaming Cascade: The News You Need To Know (Week Of October 8, 2011)”

When Good Trades Go Bad: Deadly Portfolio — with John Hohn

The fine line between doing what’s right for a client and what’s good for you is walked daily by financial advisors.

Most of the time things go off without a hitch.But sometimes, the results of poor decision making are disastrous.

John Hohn joins us on Tradestreaming Radio to talk about his new book, Deadly Portfolio: A Killing in Hedge Funds. John had a 40 year career in financial services, all the while exploring his avocation, writing.

Deadly Portfolio is his first book and it explores the insides of the financial industry, how decisions are made, how brokers make a living, and how wealthy clients behave.It’s also full of murder and intrigue…
We talk to John about the book and his experiences in managing 300 brokerage clients influenced his writings. Continue reading “When Good Trades Go Bad: Deadly Portfolio — with John Hohn”

Looking for investment advisors interested in building their practices

Can’t beat awesome free resources

I’m testing a new weekly email (called the AdvisorInsider) full of tips, tools and resources to help you build your highly profitable business .

Based on my writings here, my book and my consulting business, I think I have a lot to share with investment/financial advisors looking to better harness the web, technology, and techniques that are becoming best practice in the financial services industry.

I’ll eventually charge for this but I’m looking for 100 investment pros to trial this for free.

All I want back is a little feedback.

What to expect from me

I’ll email you insightful emails 1x week full of tools worth way more than the cost of this email.  I’ll share with you some of the techniques, tools and technologies many of the largest and most successful investment professionals are using to boost their businesses.

If you email me at zack.miller at gmail.com I’ll add you to this list.  It’s going to be awesome.

 

 

10 reasons to write an investment book

Must like the cliche, writing a book is a labor of love.  Tradestream took me about a year from start to finish.

And it’s true: Very few people make real money penning their investment ideas.  But that doesn’t mean writing an investment book is a losing endeavor.

Here’s 10 reasons why you should write a book:

  1. New clients: Bringing in investment advisory/financial advisory clients in today’s market requires having a wide sales funnel. The book and international distribution allow me to scale my presence into various markets I wouldn’t normally penetrate.
  2. Another revenue stream: In Tradestream, I discuss how some advisors are creating new revenue streams (also, see here).  A book, though not big money, gives you some diversification in earnings.
  3. Expanded media opportunities: Newspapers, blogs and other media outlets are always looking for fresh ideas and new authors are an age-old source of them.  Writing a finance book puts you in play to be included as a guest author/contributor.
  4. Reputation builder: walking into meetings with a book in hand that you’ve written brings a lot of cred with it. Investment advisory clients like to know that their advisor is respected in his field.  A book spells respect.  When journos look for a source on a particular topic, a books presents you as the go-to expert.
  5. Deal flow: Writing and publishing Tradestream has brought me new business, sure.  But it’s also brought me consulting and speaking gigs that I wouldn’t necessarily have received if I wasn’t in the market with my book.
  6. Change momentum: As Seth Godin says, “If you want to change people, you must create enough leverage to encourage the change to happen“.  Books change lives everyday.  Writing a book can create a movement, not just forward ideas.
  7. Looking for a job/career change: If writing a book builds reputation, then doing so is one of the best ways to land a sweet gig or job. Prospective employer: “I’m not just hiring anyone…I’m hiring the guy who wrote the friggin’ book on X”
  8. Create cornerstone for more products: Not everyone in the investment field is interested in managing portfolios.  There are opportunities in training, job search, education, compliance (yech).  If you’re interested in other parts of the investment business, a book creates a cornerstone to launch new products like courses off of.
  9. Get chicks: Well, this hasn’t worked so well for me.  But seriously, books are cool and the process of conceiving, writing and publishing a book impresses people.  Well, at least it worked for James Altucher.
  10. Leave a legacy: Many of the authors who participate in my podcast, Tradestream Radio, say that one driver behind their book writing is to leave something over for their kids.  Books, in their concrete and virtual form, are commemorations of the thought process and human experience.  That goes a long way.

Why would you write a book?

photo courtesy of AngelaShupe.com

Output volume and velocity trending up at top investment sites

From Mick:

High volume biz publishers: @businessinsider is averaging 1015 posts/week and @seekingalpha 1033 (Google Reader stats for last 30 days)

That’s amazing — not only in sheer volume but in breadth.  Admittedly, a lot of what’s going up is crap and some of it has nothing to do with business/investing (I’m thinking BusinessInsider’s gratuitous slideshows).  It’s a deluge of content.

There is definitely something in the long tail of financial content for everyone.  There is absolutely no excuse anymore for investors not to better themselves or pick better investment/financial advisors to represent them.

Retail Brokerage Manifesto

I’ve been in the investment business for 10 years now wearing a variety of hats.  I’ve been a hedge fund analyst (small cap/tech/retail/food), ran business development for Seeking Alpha, and hold both a brokerage rep license (Series 7) and an investment advisory license (Series 65).

For the nuanced, a broker makes a living transacting stuff and an advisor is prohibited from doing this.  Even though the vast majority of my business is done as a fee on assets (not based on commissions), it’s sometimes strange wearing both hats.  I approach the business as an investment advisor would but typically manage accounts under my brokerage license — this allows me to develop unique portfolios for individual clients.  It’s inherently less scalable than an one-size-fits-all portfolio but it’s also good service and good business.

As I reflect on the past and plan for the future, I’d like to share the tenets of how I personally approach the business of investments.  It’s the creed I live by and it’s what helped me continue to grow.  Some of this is required by law, regulatory statute or is just plain my opinion.

Tradestreaming Broker’s Manifesto

  1. I don’t believe it’s inherently wrong being paid to manage client assets, even if I get paid a commission
  2. That’s because I always have the client’s best interest in mind
  3. Even if it conflicts with my own personal financial incentives
  4. Even if I *lose money* on the trade (independent reps have transaction costs on trades that they need to cover)
  5. I always told myself that in spite of the power a broker has over client decision making, I would never hard sell anything
  6. Always look for ways for clients to save money
  7. That may mean comparing Mutual Fund A vs. Mutual Fund B but it also means comparing Mutual Fund A vs. ETF A (one pays a trailer, the other is a transaction)
  8. Nobody says anyone needs to be in the market or needs to have a 60/40 portfolio
  9. The extension of this is that the best client performance sometimes comes from designing a portfolio from the ground-up, not top down and not by cramming a client into a pre-ordained portfolio or allocation
  10. I don’t believe in the Efficient Market Hypothesis (EMH) and do believe that clients can do better than the markets without having to assume more risk
  11. That said, while the potential to beat the market exists, it may be elusive and in specific cases, may not be worth trying
  12. Sometimes an honest broker makes his money by keeping clients out of trouble and that’s worth something, too, even if clients don’t necessarily recognize this
  13. There are a lot of brokers making their clients a lot of money and really doing good by them.  I want to be part of this group.
  14. Everyone in financial services has conflicts of interests and how you get paid is just one of them.  Regardless of licensing structure, good financial advice requires being honest and open with yourself and clients.
  15. Clients don’t begrudge their advisors making money and some feel good giving the business even if they could transact using an online broker
  16. But they won’t forgive if it’s done at their expense
  17. That said, very few clients could rightfully decipher if this was the case so the whole thing rests upon the broker/advisor being honest and open with him/herself.
  18. There aren’t many of us who behave as we do and that’s OK.

Do you have anything to add? Let me know in the comments.

photo courtesy of battlecreekCVB