How AI is changing customer engagement

Artificial Intelligence, Partner

Temenos embeds AI at the core, not just around it ft. CPO Sai Rangachari 

• In a sector where AI is promising a significant leap forward, financial institutions demand speed — with safety. Temenos has a track record of innovation  and the customer trust to bring AI into the core of banking. 
• In this episode, CPO Sai Rangachari discusses why traditional technology providers are in a better position to help banks integrate AI than fintechs, how Temenos’ AI strategy could change the way we experience retail banking, and where he sees traditional providers’ competitive advantage.

Partner, Payments

How FIs are using modular modernization and the cloud to keep up with the change in payments ft. FIS and AWS

• The payments landscape is experiencing regulatory upheaval, forcing financial institutions to rethink their approach to money movement modernization.
• Dive into this episode to hear about how financial institutions are navigating regulatory pressures through modular modernization strategies.

4 charts, Innovation, Partner

How AI is changing payment fraud prevention: From evolving scams to predictive defenses

• Fraudsters are leveraging AI to refine their attacks, leaving organizations facing mounting financial hits.
• Firms are losing an average of $60 million annually to payment fraud, according to a Mastercard commissioned new research from Financial Times Longitude. But the same technologies behind the problem can also unlock the solution.

Designing new products, Partner

How design-thinking powers Temenos’ empathy-driven experiences

• As banks face mounting pressure to innovate, product teams are often hindered by time-consuming processes, unable to dedicate time to creating experiences that would bridge the gap between product and consumer needs.
• Temenos is helping its banking clients embed empathy, data, and collaboration into every stage of product development.

Partner

Why record keepers are becoming workplace financial wellness firms, ft. FIS

• Record keepers are evolving into comprehensive financial wellness platforms, moving beyond traditional 401(k) services to address participants' complete financial lives including debt, banking, and cash flow.
• FIS executives Will Hicks, Sherry Baker, and Deloitte's Scott Parker discuss leveraging technology, data integration, and personalized advice to transform retirement services.