Podcasts

Steez Podcast #1: What financial services has learned so far trying to capture, delight, and retain the hearts and minds of today’s youth

  • Understanding what makes Gen Z tick is imperative for financial services firms in positioning themselves for future success.
  • With a series of 3 interviews, Tearsheet's Steez Podcast explores how this generation is already impacting banking, investing, and payments.
close

Email a Friend

Steez Podcast #1: What financial services has learned so far trying to capture, delight, and retain the hearts and minds of today’s youth

As consumers, Gen Zers are proving themselves to be quite different from previous generations – and that doesn’t just have to do with being digital-first.

Short for 'style and ease', Steez marks Tearsheet’s dive into understanding the unique financial demands and preferences of this emerging generation of adults, including in-depth research into consumer behavior and conversations with leading experts in the field.

The industry is light years behind conquering the Gen Z mindset. That’s why we’ve partnered with Publicis Sapient to create #STEEZ, a hub for finserv potentials to learn more about Gen Z and what it means to capture and delight them (download The STEEZ Guide to Gen Z readiness, here: https://steezlife.co/).

First episode of the Steez Podcast

We’re kicking off the first episode of our Steez Podcast with a bang and a common message: youth are the future.. Host Rebecca Cohen was joined by Kristy Kim, CEO of TomoCredit, Michael T. Pugh, CEO, and President of Carver Federal Savings Bank, and Lule Demmissie, CEO of eToro.

Topics discussed

You’ll learn:

  • The data: Gen Z already has $360 billion in disposable income, and they’re just getting started.
  • How Gen Z is impacting the investment industry and how firms are changing to better serve them
  • Why Gen Z sees money differently than previous generations and how that’s impacting payments and credit cards
  • The role financial education plays in Gen Z decisioning and how FIs are leveraging their learning assets to increase financial literacy
  • How the changing nature of work for young people is impacting what they’re looking for from their financial institutions

Head on over to Steez to listen/watch the first full episode of the Steez Podcast.

0 comments on “Steez Podcast #1: What financial services has learned so far trying to capture, delight, and retain the hearts and minds of today’s youth”

Podcasts

The state of bill pay with Solutions by Text’s Nick Babinsky

  • Consumers struggle with one-time payments, frequently forgetting to pay their bills on time.
  • Banks, billers, and payers can find success when simple texts are used as reminders and onboarding to payment flows.
Zachary Miller | November 29, 2023
Podcasts

‘If you can get Gen Z right, it’s going to build your bank for the future’: Citizens Bank’s Vice Chair, Brendan Coughlin

  • Regional banks like Citizens face a variety of challenges, from high interest rates to rising consumer expectations.
  • Brendan Coughlin, the bank's Vice Chair and head of consumer banking, joins us on the podcast to discuss how his firm is navigating the challenges and opportunities in this market.
Zachary Miller | November 21, 2023
Podcasts

Revisioning banking and BaaS last mile to safely deliver financial products

  • The BaaS ecosystem has been evolving and that means different things for the banks, fintechs, non-banks, and middleware companies participating.
  • On the Tearsheet Podcast, editor Zack Miller is joined by executives from Thread Bank, CCG Catalyst Consulting Group, and Infinant to discuss the last mile and where business models are headed.
Zachary Miller | November 17, 2023
Podcasts

The Gen Z Effect: Sustainability, technology, and the future of finance

  • Gen Z has demonstrated an interest in shopping for sustainable fashion, in goods and companies whose values align with their own.
  • In this special episode of the Tearsheet Podcast, executives from Klarna, Publicis Sapient, and Good on You join us to talk about the intersection between sustainability, technology, and finance.
Zachary Miller | November 13, 2023
Podcasts

Wise’s partnership with Swift helps modernize X-border payments for FIs

  • Wise and Swift joined forces to create Correspondent Services for faster, more affordable international money transfers.
  • This partnership enables financial institutions and banks to enhance global payments without major system changes, simplifying adoption.
Zachary Miller | November 09, 2023
More Articles