Payments

What mobile payment providers can learn from Starbucks

  • Customers more frequently use Starbucks in-app payments than mobile wallets like Apple Pay, Google Pay or Samsung Pay
  • Mobile payment providers could learn from Starbucks' experience of building loyalty and incentives into the digital payment experience
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What mobile payment providers can learn from Starbucks

 


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Blockchain and Crypto, Member Exclusive, Payments

Coinbase is taking stablecoin rails into banking, expanding the market for both

  • Coinbase is expanding stablecoin payments through banking networks of all sizes to diversify beyond trading revenue.
  • Moov connects Coinbase to community banks, while Citi opens access to institutional payment flows.
Javarya Kamran | October 15, 2026
Lending, Member Exclusive, Payments

Affirm wants its data to tell a more complete customer story

  • Affirm is mining its data for a better read on borrowers with its new transformer-based underwriting model.
  • By extracting new signals from existing data, the BNPL firm is betting that its transaction-level view of consumers can become a competitive advantage in its own right.
Sara Khairi | September 24, 2026
AI Innovation, Member Exclusive, Payments, Podcasts

Mastercard’s Marc Pettican on the road to a $17.4 trillion virtual card market

  • Mastercard projects virtual card spend will hit $17.4 trillion by 2029, and Marc Pettican explains what's fueling that growth.
  • He details Mastercard's push into agentic payments, embedded finance, and a multi-rail strategy spanning cards, account-to-account, and stablecoins.
Zack Miller | August 05, 2026
AI Innovation, Banking, Payments

How J.P. Morgan Payments eliminated 13 billion keystrokes a year by automating the paper behind payments

  • Rather than waging war on checks, J.P. Morgan Payments is tackling the manual workflows behind them.
  • JPM Payments' systems now process more than 4,000 envelope and document variations, while its AI platform delivers over 99.999% accuracy in data extraction and business-rule validation.
Sara Khairi | July 14, 2026
AI Innovation, Member Exclusive, Payments

Paper still defines payments’ last mile. J.P. Morgan Payments thinks AI and robotics can tackle that.

  • Most payment discussions assume the biggest challenge is moving money from Point A to Point B. What if the bigger bottleneck is actually the operational noise surrounding the payment?
  • Investing in checks sounds like a step backward, but J.P. Morgan Payments is doing exactly that – because paper checks still create the greatest operational friction in the modern financial system.
Sara Khairi | July 09, 2026
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