Payments

Say goodbye to Google Pay

  • Google is shuttering its Google Pay app in the U.S. announcing that its users will have until June 4th, 2024 to move their funds. 
  • While Google hasn't given any explanation as to why its discontinuing Google Pay, we try to unpack the announcement to arrive at a few reasons why this may have happened.
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Say goodbye to Google Pay

Google is shuttering its Google Pay app in the U.S. announcing that its users will have until June 4th, 2024 to move their funds. 

This news is less about removing functionality, and more about migrating it. After June 4th, Google Pay users will be able to use the Google Wallet app instead for their payments. 

While the company’s announcement doesn’t mention a specific reason for this change, the text’s language does give a few hints as to what their reasons may be. 

Simplification: Google claims the sunsetting of its Google Pay app, which operated separately from Google Wallet, is an attempt at simplification. The idea here may be that by merging the tap-to-pay functionalities of Google Pay with its wallet app which stores digital verification documents like state IDs, transit cards, and driver’s licenses, users in the US can access all their go-to functionalities from the same place. 

But this isn’t the first time Google has tried to rehome its payments apps. About 6 years ago, Google was trying to do something similar, but this time it was the wallet-based functionalities that were going into Google Pay. The fact that Google plays this type of convoluted Jenga with its payments often mars any argument for simplification. Moreover, if simplification was the key driver here, wouldn’t Google be extending this app merger to all its regions? 

Instead, the announcement details that the Google Pay app will continue to function for users outside of the US, stating that “for the millions of people who use the Google Pay app in India and Singapore, nothing will change as we continue to build for the unique needs in those countries,”. 


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