Research: Popularity of mobile payments is creating new retail payment use cases
- The global payments industry is taking strong steps towards an ecosystem approach.
- Take up of open banking has been lukewarm, so payment players should prioritize strategies within these new parameters.
Changing consumer preferences around mobile payments are impacting the way banks invest and operate in technology.
Banks are changing the way their product and tech teams are organized and creating innovation programs to try and keep up with the changes. Evolving fintech trends also have some banks looking to partner.
Continuous disruption of the value chain and dynamic innovation finds the payments industry at a junction, according to new research from CapGemini.
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