Member Exclusive, Payments

Payments Briefing: Meeting the growing demand for digital payments in the public sector

  • This week, we explore the growing need for digital payments in the public sector, and how governments can digitize their payments strategies.
  • We also look at why Apple is trying to build its own payment technologies.
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Payments Briefing: Meeting the growing demand for digital payments in the public sector

While digital payments are increasingly becoming table stakes for industries like retail, governments have been much slower to adopt digital payment technologies. With concerns ranging from budget and personnel resources to cybersecurity and compliance, governments have historically been hesitant to embrace the digitization of payments.

Jeff Kump, president of payments at CSG, believes that there are now reliable strategies and technologies available that local governments can adopt to ensure that their digital payments solutions keep their data secure, bring long-term value, and keep constituents more satisfied.

Kump shared his thoughts with me on why there is a growing need for digital payments in the public sector, and how public entities can incorporate them into their payments strategies.

Here’s what he had to say.


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