Payments

How Western Union is digitizing a 166-year-old business

  • Western Union is pairing data with biometrics, federated identity and “polymorphic” technologies to tighten its security measures.
  • Legacy financial firms are subject to even more scrutiny than most personal finance startups. Startup partners help companies like Western Union, but they still have compliance duties.
Tanaya Macheel | May 31, 2017
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How Western Union is digitizing a 166-year-old business

 

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Banking, Partner, Payments

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line

  • Factors like the increase in digital payments adoption are contributing to a rise in the global volume of chargebacks, and a significant chunk of this volume will reside in North America.
  • Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
Rabab Ahsan | April 15, 2025
Artificial Intelligence, Payments

A deep dive into how Amex’s new Frontier Research Team is using AI and ML to build better modeling solutions

  • In this deep dive, we explore the role of Amex’s newly formed Frontier Research Team — where it sits within the organization and how it helps surface emerging AI use cases.
  • We also look at the team’s learning culture, and the tools and resources that empower its data scientists to stay sharp, inquisitive, and continuously evolving.
Sara Khairi | April 10, 2025
Building a platform, Designing new products, Payments

Why Brex needed a 3.0 moment — and how the new operating model is less about code and more about vision

  • Brex entered its 3.0 phase in 2024, rebuilding its internal structure — reshaping its operating model, execution, and leadership approach.
  • We dive into why this pivot was a make-or-break moment for Brex. Over a year into Brex 3.0, its effects are coming into focus — we analyze what’s working and what needs work.
Sara Khairi | March 13, 2025
Blockchain and Crypto, Payments

How PayPal is bridging crypto and commerce through payments

  • PayPal is carving out a spot in the crypto landscape but with a calculated approach.
  • We take a closer look at PayPal’s crypto evolution, its applications, and the give-and-take of digital transactions.
Sara Khairi | February 27, 2025
Banking, Payments

It’s a ‘fintech plus’: How J.P. Morgan Payments became the bank’s $4.7B growth engine

  • J.P. Morgan Chase's payments arm is emerging as the bank's next growth engine, processing nearly $10 trillion daily while contributing $4.7 billion to revenue.
  • JPM Payments is advancing through strategic tech upgrades, AI integration, and innovative embedded banking solutions.
Sara Khairi | February 20, 2025
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