Factors like the increase in digital payments adoption are contributing to the increase in the global volume of chargebacks, and a significant chunk of this increase will reside in North America.
Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
In this deep dive, we explore the role of Amex’s newly formed Frontier Research Team — where it sits within the organization and how it helps surface emerging AI use cases.
We also look at the team’s learning culture, and the tools and resources that empower its data scientists to stay sharp, inquisitive, and continuously evolving.
Brex entered its 3.0 phase in 2024, rebuilding its internal structure — reshaping its operating model, execution, and leadership approach.
We dive into why this pivot was a make-or-break moment for Brex. Over a year into Brex 3.0, its effects are coming into focus — we analyze what’s working and what needs work.
J.P. Morgan Chase's payments arm is emerging as the bank's next growth engine, processing nearly $10 trillion daily while contributing $4.7 billion to revenue.
JPM Payments is advancing through strategic tech upgrades, AI integration, and innovative embedded banking solutions.
