Member Exclusive, Payments

‘2020 was the year of QR code adoption — 2021 will be the explosion’: QR codes continue to climb in popularity

  • Past the three-month mark of 2021, we’re still seeing QR codes grow in popularity.
  • But how this payment method will expand continues to leave the future of QR codes kind of blurry.
Rivka Abramson | March 18, 2021
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‘2020 was the year of QR code adoption — 2021 will be the explosion’: QR codes continue to climb in popularity

 

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Banking, Partner, Payments

With chargeback volume set to hit 324 million in 2028, merchants and issuers need to find a way to protect their bottom line

  • Factors like the increase in digital payments adoption are contributing to a rise in the global volume of chargebacks, and a significant chunk of this volume will reside in North America.
  • Today's story gives an industry-wise breakdown on chargebacks, and a deep dive on what strategies merchants and issuers are currently using to combat chargebacks and where they can improve.
Rabab Ahsan | April 15, 2025
Artificial Intelligence, Payments

A deep dive into how Amex’s new Frontier Research Team is using AI and ML to build better modeling solutions

  • In this deep dive, we explore the role of Amex’s newly formed Frontier Research Team — where it sits within the organization and how it helps surface emerging AI use cases.
  • We also look at the team’s learning culture, and the tools and resources that empower its data scientists to stay sharp, inquisitive, and continuously evolving.
Sara Khairi | April 10, 2025
Building a platform, Designing new products, Payments

Why Brex needed a 3.0 moment — and how the new operating model is less about code and more about vision

  • Brex entered its 3.0 phase in 2024, rebuilding its internal structure — reshaping its operating model, execution, and leadership approach.
  • We dive into why this pivot was a make-or-break moment for Brex. Over a year into Brex 3.0, its effects are coming into focus — we analyze what’s working and what needs work.
Sara Khairi | March 13, 2025
Blockchain and Crypto, Payments

How PayPal is bridging crypto and commerce through payments

  • PayPal is carving out a spot in the crypto landscape but with a calculated approach.
  • We take a closer look at PayPal’s crypto evolution, its applications, and the give-and-take of digital transactions.
Sara Khairi | February 27, 2025
Banking, Payments

It’s a ‘fintech plus’: How J.P. Morgan Payments became the bank’s $4.7B growth engine

  • J.P. Morgan Chase's payments arm is emerging as the bank's next growth engine, processing nearly $10 trillion daily while contributing $4.7 billion to revenue.
  • JPM Payments is advancing through strategic tech upgrades, AI integration, and innovative embedded banking solutions.
Sara Khairi | February 20, 2025
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