The Customer Effect

With new CFPB rules, payday lending looks to new business models to survive

  • The CFPB's new payday lending rules will require payday lenders to assess a borrower's ability to pay.
  • The new rules put pressure on payday lenders to invest in underwriting technology, a financial burden that may push some toward longer-term installment loans and put others out of business.
Suman Bhattacharyya | October 11, 2017
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With new CFPB rules, payday lending looks to new business models to survive

 

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Designing new products, Running an SMB, The Customer Effect

Creators need more than views—they need better financial tools

  • FIs have yet to build a strategy for the creator economy, and a big reason why are the differences between the needs of creators and the traditional customers that FIs are already quite skilled at serving.
  • Explore how FIs' reticence impacts creators and how these institutions can build a strategy for this segment.
Rabab Ahsan | October 01, 2024
The Customer Effect

How Kasheesh’s Sam Miller analyzes shifts in consumer credit behavior and payment strategies

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Zachary Miller | August 30, 2024
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  • U.S. Bank recently partnered with Greenlight to roll out a family banking offering to its customers within its mobile app.
Zachary Miller | June 25, 2024
Artificial Intelligence, Member Exclusive, The Customer Effect

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Rabab Ahsan | June 04, 2024
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  • The Capital One-Discover deal may be driven by the complementary attributes of their customers, potentially leading to changes in product offerings and services to better serve consumers.
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Rabab Ahsan | May 14, 2024
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