The Customer Effect

Banking is not a location-based activity anymore. It's a 'thing you do' through the use of mobile apps, artificial intelligence and employee-less branches.

The Customer Effect

Greenlight is making financial literacy a core part of its product roadmap

March 19, 2018
The Customer Effect

Why UK bank Tandem acquired personal finance startup Pariti

March 13, 2018
The Customer Effect

How open APIs are paving the way for PFMs to succeed in Europe

March 09, 2018
The Customer Effect

The ‘bank of Amazon’ could be a bigger threat to startups — not banks

March 06, 2018
The Customer Effect

Reality check: Branches are still going away, despite Chase’s flashy investment

March 05, 2018
The Customer Effect

Inside UK startup bank Revolut’s revenue model

March 01, 2018
The Customer Effect

Why U.S. Bank wants to sell you a car

February 27, 2018
The Customer Effect

Why neobanks need to find a niche offering

February 23, 2018
The Customer Effect

Financial incumbents are starting to care about financial education

February 22, 2018
The Customer Effect

As challenger banks seek to enter the US, the business model still faces hurdles

February 21, 2018