If your inboxes are quieter these next few days, that’s a sign that thousands of financial services, payments, and fintech professionals have pilgrimed upon their yearly visit to Money20/20.
Beyond the growing afterparty scene and private meetups, the conference showcases many of the important themes and companies impacting the future of finance.
Here are a few of the important themes, speakers, and panels that you’ll want to catch on your trip to Las Vegas.
Financial services coming to an industry near you
Embedded Finance is a big theme at this year’s event (and the topic of Tearsheet’s upcoming conference). Financial services, banking, and payments are moving beyond the confines of a bank or FI and showing up in B2B software and industries like transportation, retail, and travel.
The mainstage keynote will be delivered by Uber’s head of payments Peter Hazlehurst. He ensures inbound and outbound payments make their way to where they’re supposed to — from customers and to drivers. Uber, like other on-demand companies, is building out its own in-house capabilities in payments and money movement. Hazlehurst has an interesting experience running Google Wallet and consumer payments at Google and as Chief Product Officer at Yodlee.
Uber will also address its global partnership with Adyen in a later session.
- Harnessing the benefits of virtual payments in a physical environment (Jasma Ghai, Discover)
- The dawn of the connected consumer (Payfone, Synchrony)
- The future of merchant payments: Transforming to a digital-first approach (Discover, Walmart, The Home Depot)
- How Banking as a Service is turning brands into banks (STASH, Green Dot)
Personal Finance Management is back, seriously
Before you hate on this idea, hear me out: PFM has seen its fair share of overhype and me-too offerings. But PFM is morphing into a gateway into greater consumer financial services. It’s not just table stakes — it’s how top firms are constructing the consumer journey and value proposition.
In Disrupting Personal Finance Through Extreme Consumer Centricity, Goldman Sachs’ Dustin Cohn will share stories about the creation of the Marcus brand and how the company thinks about customer centricity (read/listen to Tearsheet’s interview with Dustin)
- Hyper-Relevancy in Banking: Leveraging Data to Synthesize the Customer Experience (TD Bank)
- Mobile first money management (Samsung Pay)
- The Battle for Data: Why Customers Must be the Winners (BBVA)
- Building trust around life’s biggest moments (Pinterest, NerdWallet)
- Unlocking smart money decisions (Intuit,
Fintech and banking partnerships
When Cornerstone’s Shevlin said that the fad of partnerships between FI and fintech was ‘over’, the analyst didn’t mean that collaboration was over. He just meant that the form of partnerships was changing and moving away from one-off partnerships and integrations to open platforms, APIs, Banking as a service, and consortia.
That theme is evident at this year’s Money20/20. Chief Innovation Officer of ING Benoit Legrand leads a session called When to Invest, Partner or Build? He addresses the corporate culture at the bank that incentivizes and encourages internal development while also scanning and partnering with fintech companies that can fill a specific need.
- How APIs are Enabling Open Banking in the US (Wells Fargo, FDX, SWIFT)
- Frictionless Partnerships are the Start of Frictionless Financial Services (Q2, Pluto Money)
- Neobanks: Partners or Challengers (Trent Sorbe, Central Payments)
- How Technology and Collaboration will Bridge Banking and Money Transfer Businesses (Western Union, TD Bank)