Member Exclusive

Robinhood says yes to regulators and no to gamification

  • Robinhood has agreed to pay a $7.5 million fine and change its practices to settle Massachusetts' securities regulators' claim that the firm led inexperienced investors to make unsafe investments. 
  • Massachusetts' securities regulators have highlighted a whole list of UX features and UX elements that the firm failed to “reasonably supervise”.
close

Email a Friend

Robinhood says yes to regulators and no to gamification

Robinhood has agreed to pay a $7.5 million fine and change its practices to settle Massachusetts’ securities regulators’ claim that the firm led inexperienced investors to make unsafe investments.

The news: Due to the settlement Robinhood will be doing away with some of its most famous features like emojis as well as “permanently cease the future use of confetti,” the consent order states.

Context: Robinhood’s confetti feature was a UX element that filled the consumers’ screen with a shower of confetti every time they made a trade or achieved a milestone like upgrading to Robinhood Gold. Due to regulatory pressure the company discontinued the use of this feature in 2021 and replaced it with more standard graphics.

But the confetti feature isn’t the only part of its UX that the firm will have to do away with due to its settlement. Massachusetts’ securities regulators have highlighted a whole list of features and UX elements that the firm failed to “reasonably supervise”:


subscription wall for TS Pro

0 comments on “Robinhood says yes to regulators and no to gamification”

10-Q, Member Exclusive

Year-End Showdown: Wall Street’s perks & promotions are messier than your holiday leftovers

  • Wall Street bonuses are set to jump by as much as 35% this year, fueled by a rebound in corporate deals, stock sales, and debt transactions in 2024.
  • However, not all members of Wall Street institutions may find a pot of gold at the end of the rainbow. Citi, for example, is moving in the opposite direction.
Sara Khairi | December 09, 2024
10-Q, Member Exclusive

Bank of America on unlocking greater accessibility in reward programs

  • How effective are reward programs in retaining customers, how do different generations interact with them, and how accessible are they to the average consumer?
  • Shikha Narula, Bank of America's Head of Rewards, shares how Bank of America's Preferred Rewards program measures and evaluates its performance in these areas.
Sara Khairi | November 25, 2024
10-Q, Member Exclusive

Trump 2.0: Can Wall Street handle round two?

  • With the leader now chosen, it's time to face the bigger question: what impact will Trump's victory have on the nation, the economy, and the banking sector?
  • While there’s plenty of talk around this topic, we narrow in on the core cause-and-effect dynamics that could unfold in the banking sector.
Sara Khairi | November 18, 2024
10-Q, Member Exclusive

The little-noticed side of TikTok finance: From off-the-wall money tips to fresh perspectives

  • Following TikTok for financial advice is about learning to separate the real value from the misleading chatter.
  • We look at one of the more grounded voices in the TikTok financial space and discuss why her content may make practical sense for those looking to improve their financial journey -- especially women.
Sara Khairi | November 11, 2024
10-Q, Member Exclusive

What practices could differentiate banks in the talent war, even if they ruffle their feathers?

  • Reports of sudden deaths among young people, including One Direction's Liam Payne, have raised alarms. A recent case in the financial sector linked to brutal work hours has particularly gained attention and unsettled the industry.
  • Banks are keen to attract top talent through job fairs and internships, yet may miss out on addressing what employees value beyond salary.
Sara Khairi | November 04, 2024
More Articles