Member Exclusive

Outlier Briefing: The emerging use cases for AI in financial services with Emerj’s Dan Faggella

  • Dan Faggella is a global expert on the use of AI in financial services.
  • He briefs Outlier members on the impact AI can have on the enterprise and with customers.
Zachary Miller | May 11, 2020
close

Email a Friend

Outlier Briefing: The emerging use cases for AI in financial services with Emerj’s Dan Faggella

 

subscription wall for TS Pro

0 comments on “Outlier Briefing: The emerging use cases for AI in financial services with Emerj’s Dan Faggella”

Banking as a service, Embedded Finance, Member Exclusive

A closer look at Citi’s strategy for growing its TTS business in the 2025 BaaS landscape

  • Citi continues to build infrastructure through API-driven solutions and deeply integrated partnerships — a strategy that has proven to be a reliable growth engine and a core pillar of the bank’s long-term vision.
  • We look at how its Treasury and Trade Solutions (TTS) division is playing a central role in expanding the bank’s footprint in Banking-as-a-Service (BaaS).
Sara Khairi | July 10, 2025
Artificial Intelligence, Banking, Member Exclusive

How Bank of America cracked the code on AI adoption by making Erica indispensable to both customers and employees

  • Bank of America transformed its customer chatbot Erica into an employee productivity powerhouse, achieving 50% IT service desk automation by strategically targeting common pain points and building adoption incrementally over five years.
  • Learn the adoption secrets behind getting 90% of employees to embrace AI tools, including how Bank of America overcame the adoption hump and integrated generative AI with 25 proof-of-concept projects now entering production.
Rabab Ahsan | July 08, 2025
Embedded Finance, Member Exclusive

KeyBank deepens its collaboration with Qolo, modeling how banks can build deeper fintech partnerships

  • The KeyBank-Qolo alliance reflects an evolution in how banks and fintechs can co-create value through deeper integration.
  • We break down their partnership mechanics and what makes it effective.
Sara Khairi | July 03, 2025
10-Q, Member Exclusive

With its historic asset cap lifted, what exactly does Wells Fargo plan to do with its regained freedom?

  • In early June 2025, Wells Fargo finally saw the infamous asset cap lifted.
  • What did it take for Wells to reach this turning point? And how does it plan to make the most of its second chance?
Sara Khairi | June 30, 2025
10-Q, Member Exclusive

Wise goes West: Why the London fintech star is headed for a US stock exchange, and what it signals about global capital markets

  • Wise announced it plans to shift its primary stock listing to a US stock exchange, a move both strategic and symbolic that underscores tectonic shifts in the global listings landscape.
  • Wise’s decision is less about location and more about evolution. And London, for now, remains a proud hometown - but a second choice.
Sara Khairi | June 16, 2025
More Articles