Artificial Intelligence, Member Exclusive, Who owns the customer
OpenAI and Plaid take another shot at personal finance
- ChatGPT can now connect to your bank accounts via Plaid, offering spending insights, subscription tracking, and financial dashboards, marking a revival of personal finance management (PFM).
- Once a category that failed to find sustainable unit economics, PFM is back, and this time, with OpenAI's scale and Plaid's reach across 95% of US banks, it may finally have the right foundation.
ChatGPT can now connect to bank accounts through Plaid’s partnership with OpenAI and offer personal financial management advice. Currently, the PFM capability and bank account connection are only available to ChatGPT users.
PFM was once a crowded, venture-backed category, but it never quite found the right unit economics, and Mint’s discontinuation sounded the death knell on third-party PFMs altogether. The functionality now lives largely inside banking apps.
Plaid’s work with OpenAI is seeking to reverse that, and unlike PFM’s of the past, this combo may be better situated than anything we have seen before.
What we know
