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Day in the Life, Member Exclusive

‘How can we do this?’: A day in the life of Women of Fintech founder Gemma Young

As a fintech marketer and founder of Women of Fintech, Gemma Young juggles a lot.
From getting her kids to school, to brainstorming fintech growth strategies, here's a day in her life.

Rivka Abramson | November 25, 2020

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10-Q, Member Exclusive

PayPal is rolling out a new physical card that brings its PayPal Credit offering into brick-and-mortar stores.
We take a closer look at how its launch signals PayPal’s broader shift from a payment processor to a commerce platform.

Sara Khairi | July 14, 2025

Banking as a service, Embedded Finance, Member Exclusive

Citi continues to build infrastructure through API-driven solutions and deeply integrated partnerships — a strategy that has proven to be a reliable growth engine and a core pillar of the bank’s long-term vision.
We look at how its Treasury and Trade Solutions (TTS) division is playing a central role in expanding the bank’s footprint in Banking-as-a-Service (BaaS).

Sara Khairi | July 10, 2025

Artificial Intelligence, Banking, Member Exclusive

Bank of America transformed its customer chatbot Erica into an employee productivity powerhouse, achieving 50% IT service desk automation by strategically targeting common pain points and building adoption incrementally over five years.
Learn the adoption secrets behind getting 90% of employees to embrace AI tools, including how Bank of America overcame the adoption hump and integrated generative AI with 25 proof-of-concept projects now entering production.

Rabab Ahsan | July 08, 2025

Embedded Finance, Member Exclusive

The KeyBank-Qolo alliance reflects an evolution in how banks and fintechs can co-create value through deeper integration.
We break down their partnership mechanics and what makes it effective.

Sara Khairi | July 03, 2025

10-Q, Member Exclusive

In early June 2025, Wells Fargo finally saw the infamous asset cap lifted.
What did it take for Wells to reach this turning point? And how does it plan to make the most of its second chance?

Sara Khairi | June 30, 2025