‘I hope I’m wrong!’: 5 predictions for 2019 from KPMG’s head of U.S. fintech, Safwan Zaheer

4 charts, Innovation, Partner

How AI is changing payment fraud prevention: From evolving scams to predictive defenses

• Fraudsters are leveraging AI to refine their attacks, leaving organizations facing mounting financial hits.
• Firms are losing an average of $60 million annually to payment fraud, according to a Mastercard commissioned new research from Financial Times Longitude. But the same technologies behind the problem can also unlock the solution.

Innovation, Partner

Trust as the cornerstone: A quick guide to open banking and open finance adoption

• 92% of businesses report that open banking is essential for future-proofing their organization, according to research from Mastercard.
• As the financial services ecosystem, including banks, credit unions, and fintechs, build deeper expertise in serving customers digitally and more intuitively, open banking becomes an essential innovation driver.

Innovation, Partner

How to turn AI ambition into business results

• AI is everywhere — but it’s not a shortcut to success. As organizations race to embed it across operations, it’s clear that ambition alone won’t deliver impact.
• Organizations must establish a framework that harmonizes risk management and innovation through aligned objectives, measurements, and execution strategies.

Artificial Intelligence, Innovation, Lending, Modern Marketing

How Credit Unions are empowering their lending and marketing teams with Gen AI

• Today's micro case studies focus on two CUs: First, how Commonwealth Credit Union is using Gen AI to improve lending intelligence. And secondly, how Duke University Federal Credit Union is using the tech for enhanced marketing content creation.
• Both case studies show us how limited resources and budgets are driving small CUs towards Gen AI adoption.

Artificial Intelligence, Banking, Innovation, Partner, Podcasts

Temenos CPTO Barb Morgan on measuring ROI, step by step modernization, and AI-enabled banking

• Temenos CPTO Barb Morgan reveals how financial institutions are shifting from viewing AI as just a chatbot solution to embracing it as a collaborative "side-by-side agent" that enhances human interactions while navigating complex regulatory requirements.
• The conversation delves into how banks are finding success with modernization by taking a modular approach rather than complete overhauls and how codesigning approaches aid in building more bank-centric products and processes.